Damian Rees Email & Phone Number

Christchurch, GB

London, GB

We help fast-growing companies understand why their customers and employees are really leaving, then design solutions people love. At Make Human, we uncover the hidden truths that traditional surveys and exit interviews miss, and transform these insights into meaningful innovations.Through deep listening and strategic research, we help companies:- Discover.

At Extra Brain, we apply our years of leadership experience across agencies, service and product businesses to help leaders progress their growth, operational and change projects. In our experience, we find leaders and their teams are more than capable of working things out themselves, but often struggle to find the time, headspace and focus to make clear.

Paris, FR

My role focused on growing, upskilling and inspiring our global team UX Researchers, CX Experts, and Qualitative Researchers. I provided strategic CX & UX expertise to global clients, coached leaders within different countries, and led the global acquisition strategy for UX.

Paris, FR

- Winning large-scale, global UX research projects with new and existing clients.- Working with cross-functional teams to ensure UX, CX and Service Design provide a coherent and valuable offer to clients- Ensuring our teams are global leaders in UX for the Metaverse, Cryptocurrencies, and web 3.0.- Inspiring, training, and coaching global teams to deliver.

Dublin, County Dublin, IE

Leading Product Design and Customer Experience strategy. Working closely with CEO, CTO, & CPO to deliver innovative, highly technical personalised self-service journeys. Key responsibilities:- leading the product designers to innovative, evidence-based solutions- directing all qualitative product design research and quantitative user research- crafting.

Bournemouth, England, GB

• I founded a user experience consultancy with no investment and grew it over 12 years to become a highly respected specialist boutique agency. I exited the company in 2020As a founder, my role was varied, but my primary.
• Delivered measurable UX improvements for clients including a 28% sales increase for The Body Shop, 200% increase in online sales for HomeLet, and an 89% conversion increase for LV=.
• Won and managed top-tier clients including The Financial Times, Burberry, LV=, Vitality, and Bodyshop to design and deliver ongoing user research, interaction design, and UX strategy.
• Recruited, trained, and managed a team of UX researchers and UX designers to deliver best-in-class UX work in time-critical projects.
• Successfully won clients such as Siemens, Game, and DeBeers through a lean and cost-effective B2B marketing strategy
• Founded an events brand delivering profitable UX events to a niche audience in conference and mini-event formats with speakers from British Gas, Home Office, Sony, Facebook & Google

Bournemouth, Dorset, GB

Responsible for Design, User Experience, & Digital Marketing teams. My role was to ensure all our digital solutions delivered flawless Usability and leading edge User Interface Design. Working to improve User Experience for clients including Sunseeker, Transport for London, Docklands Light Railway, Northern Rail, and Hall & Woodhouse.

Fareham, Hants, GB

Working with engineers and air traffic controllers to design new software, hardware, and procedures to reduce human error and improve human performance.

London, England, GB

Various project roles pan-BBC including Interaction Designer, Information Architect, Specialist User Research Manager, User Interface Design Lead and Usability Engineer on a number of different projects and platforms including mobile, interactive TV and web. This was a role which allowed me to introduce, mentor, train and deliver new User-Centred Design.

London, London, GB

Acted as a change agent to introduce user-centred design into a large new media agency. Built a usability team who ensured that clients websites offered users an easy and enjoyable experience. Working for client's including Argos, Marks & Spencer, Halifax, Abbey, ABN-Amro, and Hyundai to improve their website, mobile and interactive television platforms.