Damie B. Email & Phone Number

United States

Damie is the Founder and Podcast host of Butterfly Bytes, an all-female tech think tank focused on development and dynamic transformation of our human world now merging with AI. Roles:Podcast HostThought Leadership: GenAI Use Cases and Strategy, Technical SolutionsResearch & Development: AI and LLM-based Prototyping(Python, Django, OpenAI, Bedrock, Gemini)Knowledge Consulting: GraphRAG, Ontology Development, Semantic Strategies and Framework development, Unstructured Extraction, Graph Management, Neo4j, Tigergraph, Cypher, LLM-based frameworks, Hallucination mitigationIdentity Consulting (Governance, Workshops, Topics: Ingestion, Recognition NER, Resolution ER, Unification IG, Explainability, Activation)Citizen Developer Training and Enablement (How can you use AI to help you be better here…) Women in Tech, Women in Leadership Mentor/AdvocateBusiness Transformation at Scale2024 ProjectsLinux-based Python projects 2023-2025OpenAI (Learning GenAI models and use case exploration: Computer Vision, Speech to Text, Text Generation, Image Generation)--Build Custom GPTs (40+)--Build use-case specific streaming chat bots--Build Bot Builder, orchestration system deployed using bash and AWS Ec2Llama (Building Private Chatbots for secure content)--Build private LLM locally, can run without internet, freeAWS Bedrock (Building serverless AI Agents)--Explore pre-built python packages and notebooks-- Go through GenAI Developer trainings and labsNeo4j (Knowledge Graph applications for unstructured data)--Build knowledge extraction pipeline with ontology development, entity extraction, and graph indexing--Use Knowledge Builder for exploring unstructured contentYext (Knowledge Graph based Conversational AI)--Design and Build ontology for internal use cases, sales enablement--Build internal chatbots for pipeline support--Build external client-facing chat solution for university hiring--Design ontology for external candidate chat solution

Southborough, Ma, Us

As a trusted strategic advisor, I assist clients undergoing radical transformation of their Marketing Technology (MarTech) Operations. From content supply chain using AEM and Workfront to unifying profiles using AEP to activating real-time personalization with Target, Offer Decisioning, and AJO, I guide clients on their business journey to reduce complexity and realize more value from their tech stack, which may consist of hybrid approaches including Adobe, Salesforce, Pega, and others. I develop and deliver key Outcomes like: Business Capability Diagrams, Systems Solutions Maps, Evaluation Scoring, Strategic Roadmaps, Gap Analysis, and Product Plans. I utilize AI when appropriate to accelerate requirements gathering, stakeholder sign-off, and execution. In addition to client-driven projects, I spearhead cross-functional teams in the development and GTM (Go-to-market) for AI-powered innovations. Solution Summary: • Probabilistic Identity Resolution: Competitive Analysis/POV, Identity Graph Definition, Testing and Validating • Conversational AI: Learning and enablement programs, Candidate Experience Assistants, Content Discovery, Self-Service, Call Center Transformation • Content Strategy: Identify and classify your most valuable content. Improve Customer Experience and reduce cost in migration and automation projects. • Journey Orchestration: Personalized Engagement through meaningful moments.As a privacy advocate, I educate and guide teams on privacy, cookies, and the use of appropriate Data Governance to respect and comply with guidelines and regulations.

Sunbury-On-Thames, Middlesex, Gb

Technical sales for the Americas region with the goal of expanding an existing successful UK and EMEA business into North and South America. My role encompassed the entire project lifecycle from discovery through delivery, where I developed cutting-edge solutions that resolved unified profiles for real time omni-channel activation. Customer Data Platform solutions help large financial services organizations achieve a unified profile view, acting as a foundation to their Insights, Decisioning, and Activation systems. We worked with millions or billions of sessions a month and utilize NLP (Natural Language Processing) to support omni-channel uses cases in the call center. I worked closely with 3 Account Executives and built collaborative co-selling partnerships with leading MarTech vendors such as Pega, Teradata, Epsilon, Salesforce, and FutureProof. This role required executive level presence presenting to C-suite stakeholders such as CMO, CTO, and CDO. These long, highly complex sales cycles required a keen attention to business requirements and success criteria. I also recorded live demos and facilitated webinars. Solution Summary: • Offer Decisioning: Targeting new prospects, personalizing the upper-funnel, and integrating with decisioning systems like Pega CDH and Teradata Real-Time Interaction Manager. • Actionable Profiles: Contextually enriched profiles, Single View of Customer • Predictive Modeling: Integrating advanced models, Churn Reduction, Dynamic Pricing, Feature Extraction, Model testing and training, Fraud Mitigation • Probabilistic Identity Resolution: Competitive Analysis/POV, Identity Graph Definition, Testing and ValidatingOwned RFP response and solution map designs to unify customer experiences across multiple channels. Design, Delivered Learning and Enablement for partners and services. Marketing Analytics support through data engineering. Developed probabilistic identity graph and sentiment analysis prototypes.

Bellevue, Wa, Us

Senior Technical Product Manager for Moment Marketing project using Kanban, continuous delivery product execution. Designed and delivered end to end moment-based APIs and Developer Experience for applications to be built using hyper-personalized moments. Funding was provided to develop a solution for developers to build marketing applications with the context of special moments. I worked closely as the liaison between business and data science teams to help identify previously unknown moments using Walmart in-store shopping patterns across the country of over 4,000 stores. I spear-headed a user experience research study involving card design to understand how people naturally orchestrate multi-dimensional moments.This solution supported omni-channel marketing use cases leveraging the knowledge in data sources such as weather, socio-economic info, public records, local events, and other 3rd party context.I managed a team of back-end and front-end developers, QA, UX, and database admins to design and develop the API for developers to subscribe to moments. We executed our prototype and beta phase using Aha! For product planning, requirements definition, and roadmapping. I am comfortable with Jira and bug tracking tools to define and manage project success.

Seattle, Washington, Us

Usermind is a Cloud Platform for Automation and Orchestration. CRUD objects from one SaaS solution to another. Scrum-based Product Manager responsible for end to end development from market analysis to delivery. Data-driven, customer-focused. Key Accomplishments:Self Service Strategy, Customer Onboarding OptimizationSaaS Object Entity MappingDesigning and Publishing Customer JourneysSole PM owner: Quarterly Roadmaps, Wireframes, Requirement SpecsThought Leadership and Product MarketingSales Enablement

Armonk, New York, Ny, Us

Scrum Master for Data Capture and Session Replay, including UISDK and mobile analytics for a customer analytics platform. Designed and delivered end to end session replay solutions and Professional Services toolkits for enterprises wanting to better understand their customer, products, and marketing operations. Under my direction, we launched a new line of business using patented mobile analytics resulting in increasing IBM revenue by $45M that first year. Post-IBM acquisition, I was hired to migrate their on-premise applications to the cloud. This involved user research to fundamentally understand how customers used the product. Well-documented gap analysis to achieve parity between the tools was a challenge, so good requirements gathering and managing the backlog was a key part of my success. Stakeholders of the back-log and on-going requests ranged from customers, to QA-found bugs, to developer requests for reducing tech debt, to professional services needs, to sales and pre-sales accelerators. In development, I managed a team of back-end and front-end developers, QA, UX, and database admins to design and develop the session capture and replay features for developers and analysts to better understand their end-user friction. We executed prototype, beta, and production-level code releases with Jira for tracking and IBM-built version control systems. Key Feature Summary: • Session Replay: Watch each session to identify key areas of customer struggle, resolve problems quickly through code inspection and cross-browser rending. Awarded a patent in Responsive Web Design rendering • UISDK: Javascript UI Library for collecting clickstream, user inputs through forms, mouse movements, and behavioral biometrics • Cognitive Analytics: With the power of data science from IBM Watson, understand predictive customer behavior with prescriptive recommendations. • Mobile Analytics: Understand gestures in omni-channel journeys through mobile experiences

As the Lead UX Java Developer at Travelocity, I directed front-end engineering efforts to create sophisticated user interfaces and implement personalization strategies through JavaScript libraries and APIs. My leadership was pivotal in deploying A/B testing experiments and integrating key technologies such as Adobe Target, Tealeaf, LivePerson, BazaarVoice, and D3 to enhance site interactivity, user experience, and insight generation. These initiatives not only improved customer engagement but also led to the recovery of over $4 million in revenue. I excelled in automating and optimizing web functionalities using Google Analytics, Adobe Data Workbench, Splunk, and proprietary error log mining tools, which streamlined processes and bolstered our web application's performance and reliability. My role was crucial in harnessing advanced analytics and real-time data to drive decisions, personalize user experiences, and significantly boost customer satisfaction and business outcomes.Key Accomplishments:Train, manage, and drive teams up to 10 as lead UX java developer $4M+ in recovered revenueJavascript API Integrations: Tealeaf, LivePerson, BazaarVoice, D3Automation and OptimizationTealeaf, Google Analytics, Adobe Data Workbench, Splunk, homegrown error log mining tools

Developed and Managed UI/UX experience for HR candidate and customer hiring portals. Designed and delivered complex digital form employments applications automating PDF to HTML/CSS, allowing reduction in cost as business scaled. Developed interactive interfaces using JavaScript. Support 100+ Enterprise Clients. Prototype Data Science solutions by integrating algorithms to web applications. Expert-level Photoshop training.

Odessa, Tx, Us

Ran the Computer Science lab at UTPB while I was completing my undergraduate degree in Mathematics and Computer Science. My responsibilities were to open and close the lab, support and tutor other students in the areas of Java, C, and algorithms. Manage and administer the Windows and Linux servers. I was awarded this position because of my outstanding work in my Computer Science classes and the great rapport I built with my Computer Science department heads.

Research and Development for a first to market in-person matchmaking service. Developed proprietary algorithm and business rule engine and user interface with data science teams. Business Development and Partner Manager for venue relationships.

Customer service agent that oversaw email response and automation for over 10 niche dating websites. Leveraged regular expressions and created email templates along with business logic to ensure immense business scale without bringing on new support staff. Increased efficiency and customer satisfaction through the use of KANA email software., where I acted as Workflow Manager Administrator.