B2B Sales Services @ Concentrix (formerly ServiceSource)March 2021 – February 2024VMware at Broadcom Inside Sales Specialist - IBM Managed Services NEMEA & CEMEA renewals account manager & Core renewals UKI strategic accounts. Including inside sales/renewals, upsell/cross-sell, Saas offerings • Responsible for IBM managed services VMware license renewals in NEMEA/CEMEA regions, Nordics, DACH, Benelux, UK & Ireland & Eastern Europe, working directly with IBM account managers and central team and GEO channel partner. Core UK & Ireland strategic account renewals, working directly with end customers & 2-Tier Reseller/Distributor Channel, and field sales teamsOctober 2019 – 2021McAfee Inside Sales Renewals Specialist, CEE, Ireland, Israel, Baltics, South Africa markets • Responsible for McAfee license renewals for CEE, Ireland, Israel, Baltics, South Africa regions, working directly with end customers, 2-Tier Reseller/Distributor Channel, in coordination with McAfee Account Management & Regional Partner Channel ManagementMarch 2016 – 2019Microsoft UK Inside Sales Specialist, Public and Commercial – Corporate Accounts, SMC, SMB segments. Volume licensing enterprise agreement renewals• Working with end customers, Channel, LSP account managers and teams, and MSFT LicOps – ensuring for on-time renewals, maximizing volume licensing revenue. Including for all renewal options – CSP, EA, ESA, EA SCE, MPSAJanuary 2015 – March 2016`• EMC Isilon, Inside Sales Renewals Specialist, responsible for UK, France, EMEA Markets, working with customers, 2-tier channel, EMC licensing and Operations teams, to ensure for on-time support renewals for Isilon storage platform solutions (January 2015 – March 2016). February 2014 – Sept 2015. Inside Sales Account Representative• Sales Account Representative, Alcatel-Lucent EMEA, responsible for renewals for expiring data support agreements UK, France, EMEA, MEA and APAC regions (February 2014 - December 2014)

Alcatel-Lucent project manager for lead generation & new business development team for South African market. Responsible for project set-up and continued operationality, team training and client reporting. Also responsible for business development and new business campaigns for ASG Group (formerly Atempo France) for their data management platforms solutions portfolio, working with their EMEA marketing director and central sales account management & UK country account field managers• Administration including client reporting and feedback, collating and ensuring daily/weekly KPIs as required by client and ensuring CRM capture and updates for all activitiesMarch 2006 – February 2009. Inside Sales Senior Account Representative• B2B business development, new business and lead generation campaigns for Alcatel-Lucent for South Africa, Saudi Arabia and the United Arab Emirates – coordinating and implementing with ALU field sales country account teams in South Africa Saudi Arabia and the United Arab Emirates

Lead generation and new business campaigns for Alcatel; sole responsibility for Alcatel South Africa B2B business development activities; liaising directly with country sales manager and sales teams.

Administration duties.Coincided with launch of cultural centre with its creation from the old College des Irlandais