Damien Cooper Email & Phone Number

Monmouth, Wales, United Kingdom

Responsible for overseeing the maintenance, implementation and day to day running of all IT infrastructure, software and hardware within the company. To requisition new and or ensure existing infrastructure and software meets company requirements.Evaluate, test, advise, train and support IT-related projectsMaintain documentation of changes regarding users, functions and systemsRecommending and implementing improvements and efficienciesImplementing monitoring and continuously improving IT processesIdentifying project risks and then developing plans to mitigate them

Hertfordshire, England, United Kingdom

• IT Field support for Southwest Team• Installation connectivity - Southwest• Remote Support• 1st/2nd/3rd Line IT Support Southwest• Integrate clients onto VRFM (Vision Remote Fleet Manager)(Vision Plc Acquired Abbey Business Group’s Print Division April 2019)

Cheltenham, England, United Kingdom

Managing the internal and hosted network infrastructure, including firewalls,servers and telephonyManaging a team of administrative and technical staffEvaluate, test, advise, train and support IT-related projectsMaintain documentation of changes regarding users, functions and systemsRecommending and implementing improvements and efficienciesManaging the IT budgets and expenditure on hardware and softwareImplementing monitoring and continuously improving IT processesSelecting and managing vendors who provide IT servicesIdentifying project risks and then developing plans to mitigate them