Lead a team in recording and processing customer orders, ensuring accuracy and efficiency in service delivery.Proactively handle customer inquiries, concerns, and conflicts to ensure a positive dining experience.Collaborate with management to develop and implement training programs for staff, contributing to a skilled and motivated team.

Coordinate communication between front of the house and back of the house staff.Process payroll for all restaurant staff Supervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulations Lead a team in recording and processing customer orders, ensuring accuracy and efficiency in service delivery.Gather guests’ feedback and recommend improvements to our menus

Monitored business levels and realigned team positions to provide optimal coverage for customer demands.Trained workers in every position, including food preparation, money handling and cleaning roles.Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.