 Keeping in contact with existing customers in person and by phone Making appointments with and meeting new customers Agreeing sales, prices, contracts and payments Meeting sales targets Promoting new products and any special deals Advising customers about delivery schedules and after-sales service Recording orders and sending details to the sales office Giving feedback on sales trends

 Managed operations and administration for the hotel group Conduct site-inspections. Processing of invoicing for events and conferences. Completion of all financial transactions, ensuring that all revenues are collected for services delivered Purchasing operating items for different departments Rostered and managed staff for all departments  Hold regular briefings and meetings with the Heads of Departments. Handle complaints, and oversee the service recovery procedures Rate Management Involved in strategic growth of the group Developed menus and concepts for different restaurants Event planning with sponsors Marketing strategies for brand awareness and sales growth Managing Social media marketing Increasing hotel occupancy through careful monitoring of rates Responsible for cash flow forecasts and budgeting Reconciling weekly Cash Up and Banking Compile monthly profit and loss statements Provide financial analysis for each department and suggestions for improved financial performance Processing of monthly salaries and weekly wages Processing creditors payments

 Training and supervising staff Agreeing and managing budgets Planning weekly specials Promoting and marketing the business Overseeing stock levels Ordering supplies Producing staff rosters Handling customer enquiries and complaints Taking reservations Greeting and advising customers Problem solving Preparing and presenting sales reports Keeping statistical and financial records Assessing and improving profitability Handling administration and paperwork Liaising with customers, employees, suppliers, sales representatives etc. Making improvements to the running of the business and developing the restaurant.

 Keeping in contact with existing customers in person and by phone Experienced within FMCG Pick 'n Pay, Spars and Wholesalers Making appointments with and meeting new customers Agreeing sales, prices, contracts and payments Meeting sales targets Promoting new products and any special deals Advising customers about delivery schedules and after-sales service Recording orders and sending details to the sales office Giving feedback on sales trends Travel throughout Kwa-Zulu Natal and stay out