Accomplished Executive Level Manager with strong client relationship skills, dealing with large institutional investors and street side counterparts on a daily basis. Work diligently to build relationships across the globe, deliver client successes and increase client earnings. Consistent delivery of projects for business development, system updates and testing, on boarding of new clients, opening of new markets, and managing both internal and external audit queries. Familiar with regulatory initiatives, demands, and challenges, e.g., Dodd-Frank, EMIR, MiFID, Volcker, SFTR.Instrumental in moving international settlement duties offshore to Birmingham, UK, which dramatically improved efficiency and operations because it resolved time zone issues. Successes leading offshore and onshore operations in Securities Lending, I have built a reputation as an expert managing client sales, settlements, tax issues and dividend/corporate actions, client data reporting and analysis. Some of my accomplishments include: ■ Driving client success through improved onboarding process. Oversee management of client custodians, client services, technology, legal and compliance. ■ Developed a clear and concise system for monitoring business static data related to client parameters, counterparties and internal settlement instructions.■ Improved communications between offices including the Asian and UK offices. Streamlined processes to avoid issues with time zones and correspondence which has ultimately resulted in improved customer service and efficiency. I leverage my Bachelor of Arts Degree in Accounting and HR Management to provide leadership that meets all business objectives and goals and accelerates the organizations growth and market share.