Assisted with oversight in overall Finance operation for two award winning 5 Star/5 Diamond Four Seasons Resorts (Four Season Resort Lanai & Sensai Lanai - A Four Season Resort) on the island of Lanai. Finance includes 5 entities, with both Resorts, Transportation, Golf, and Activities, which encompasses 10 F&B Outlets; 12 Revenue Departments. Resorts include over 840 employees, with most non-management departments a part of one of two labor unions.Assignment included streamlining, training and finding efficiencies towards greater compliance with Capgemini (Shared Services for A/P, Payroll and Income Audit, as well as launch of G/L Reconciliation)Re-introduced Labor Management including cleaning up of Heath system, matching Heath to FOCUS budget. Included working on new Labor Model for re-opening of both Resorts following closure due to COVID-19.Review and approval of Balance Sheets for all 5 entitiesPreparation for upcoming Internal Audit, and assistance with owner-led External Audit

Oversee the financial operations for a luxury, Five Star/Four Diamond world-class Hotel with 4 F&B outlets, 15K sq. ft. of meeting space, generating over $86MM in annual revenues. Manage entire financial operation of Private Residences and Master Association, creating annual budgets for both HOA’s, and working closely with Director of Residences to ensure solid financial performance.Led hotel through a $20M full scope rooms, meeting and public space renovation.Integral part of an Executive Office relocation/sublease project that generated $400K annually in additional rental revenue.Worked closely with HR in collaborating with Local 2 union contract negotiations, while working to reduce grievances.Implemented labor controls that resulted in a 37% YOY reduction in overtime, double time and meal break penalties.Assisted in initial analysis and pro-forma budgets for second Four Seasons Residential project, and conversion of the new Four Seasons Hotel San Francisco at Embarcadero.Lead diverse staff of 15 individuals in areas of Finance, Purchasing and IT (on-site), including development and internal promotions of 6 leaders.

Oversee the financial operations for a luxury, Five Star/Five Diamond world-class ski resort with 6 F&B outlets, Spa, Private membership club, Ski/Mountain Base Camp, and 10K sq. ft. of meeting space.Manage entire financial operation of Private Residences, Residence Club and Master Association, creating annual budgets for all three HOA’s, and working closely with Director of Residences to ensure solid financial performance.Successfully Elected as Treasurer to all 3 HOA Boards, further representing ownership and Four Seasons. Completed 3-month task force assignment at Four Seasons Seattle, creating three annual budgets for Hotel, and 2 HOA’s.Lead diverse staff of 13 individuals in areas of Finance, Purchasing and IT (on-site).Delivered 118% flow through on additional revenue to 2016 Budget through cost and labor controls, and 79% retention to prior year.

Oversee the financial operations for three premium-branded hotels (Marriott and Hilton), for a combined 610 rooms, and $30MM in annual revenues.Created a consolidated accounting department to service all Austin hotels, resulting in more efficient operations, better forecasting, internal controls, while finding efficiencies that ultimately reduced labor costs.Delivered 108% flow through on $1.1MM in additional revenue at primary asset through cost and labor controls.Completed “deep-dive” into two newly assigned hotel assets, which involved re-negotiating and evaluating all contracts, business relationships, and labor standards, which resulted in $381K in annual savings to the bottom line.Actively participate on the Executive Committees for all three properties, working closely on operational directives.Assisted on 7 property transitions in/out of the Sage Portfolio, including full budget preparation on five assets.

Oversee the entire financial operation for a decentralized 350 room full-service hotel with two F&B outlets, and 35K sq. ft of meeting space, generating $17MM in annual revenues.Led hotel through transitional change in both ownership, and management companies (into Sage)Created annual operating and CapEx budgets post transition, and working closely with owners in approval process.Successfully execute monthly forecasts with average variance of less than 4%.Led hotel through a $13MM full-scope renovation of public spaces and rooms.Managed and led an $11.5MM insurance loss claim due to catastrophic flood damage sustained to the hotel

Lead the daily financial operation for a fully-decentralized 257-room luxury full-service hotel, with 20,000 sq. ft of Meeting Space.Manage and lead a diverse staff of 4 individuals in all aspects of finance.Created 2015 annual operating and CapEx budgets, and working closely with owners in approval process.Successfully execute monthly forecasts with average variance of less than 1.4%.Lead P&L Review Meetings with Managers, Regional Leadership and Ownership.Received a 99.2% on company-led internal audit. Maintain a seat on the Hotel's Executive Committee, working closely on daily operational and business decisions.Prepare and file monthly tax returns and complete monthly bank reconciliations.Leading transition of hotel through the process of a sale and change in management companies.

Oversee the daily financial operation for a 1200-room, Four Star/Four Diamond Full-service convention hotel with multiple outlets, 91K Sq. Ft of Meeting Space, generating $95MM in annual revenues.Manage and lead a diverse staff of 19 individuals in all aspects of financeAssist in creation of annual operating and CapEx budgets, and work closely with owners in approval process.Successfully execute monthly forecasts with average variance of less than 2.0%Lead P&L Review Meetings with Managers, Regional Leadership and OwnershipLed Implementation of a new Global Labor Management System and on track to capture 4% in annual labor savings.Prepare and file monthly tax returns and complete monthly bank reconciliations.

Oversee the entire financial operation for a 308 room full-service hotel with four F&B outlets, including a world renowned Jazz Club, and full banquet department within the Boston market, generating $25MM in annual revenues.Manage and lead a diverse staff in the areas of Income Auditing, General Cashier, Accounts Receivable, Accounts Payable, Payroll, and Night Audit. Create annual operating and CapEx budgets, and work closely with owners in approval processSuccessfully execute monthly forecasts with average variance of less than 0.8%Received Internal Audit score of 95.4% on Hilton-led auditMaintain close working relationship with high-profile ownership group (Harvard University), executing extensive special reporting due to fiscal year reporting requirements, while also maintaining Hilton's calendar year reporting structureWell-versed in crisis management and creation of extensive $2MM insurance claim due to hotel fireMaintain a seat on the Hotel's Executive Committee, working closely on operational and business decisions related to the operation of the hotel.Successfully executed turn-around program within first six months, taking the hotel from negative $230K in Target Flow to a positive $80K through teamwork, collaboration and cost savings initiatives.Reduced overtime usage by 80% within first six months through implementation of approval and tracking system.

Served as main point of contact for all operational requirements to run a 369-room full-service property with an IACC onproperty with over 35,000 square feet of meeting/conference space and two grand ballrooms.Increased SALT (Service and Loyalty Tracking) scores by 25% through implementation of Synergy.Led transition and training programs onto Synergy system for tracking of guest requests and complaints.

Manage and lead a diverse staff of 13 individuals in the departments of sales, customer service, creative and finance.Responsible for all human resources functions, including recruitment, training and development, reviews, and disciplinary actions. Oversight of company financial health, including budgeting, financial statement review and preparation, cash flow management. Oversee daily financial operations including accounts receivable, accounts payable and collections. Maintain business relationships and contracts with outside vendors, including IT, human resources, payroll, telecommunications, office equipment/supplies, leases and general office management. Work closely with our sales team on pricing and high-volume quotes, and negotiating deals for direct importing from China and abroad.

Created Asset & Liabilities reconciliation’s each period close.Completed all monthly bank reconciliations for hotel and escrow bank accounts, valued in excess of $50MM on average.Managed incentive accounting, including over $150K in incentive gift certificates, and auditing of monthly reconciliations.Streamlined escrow accounting operations resulting in quicker closings, decreased errors, and higher satisfaction scores.

Collected over $4 million in accounts past due within first year that were to be written-off.Coordinated collections activity for 106 Billing Partners.Implemented new Billing & Collections Policy that centralized control with Billing & Collection professionals.Provided extensive monthly reporting to Director of Finance on monthly collections activity, including solutions on how to increase collections and when to write-off accounts to bad debt.