Damien Rafferty Email & Phone Number

Lisburn, Northern Ireland, United Kingdom

Responsible for sourcing, attracting, interviewing, hiring and onboarding candidates. In charge of planning, developing, and implementing an effective Recruitment strategy.Duties:Responsible for ensuring the delivery of an efficient recruitment functionSourcing new talentInterviewing candidatesNegotiating contractsNetworkingMeeting with executives to discuss staffing requirementsSkills:Applicant Tracking Systems (ATS)Recruitment MarketingInterviewing… Show more Responsible for sourcing, attracting, interviewing, hiring and onboarding candidates. In charge of planning, developing, and implementing an effective Recruitment strategy.Duties:Responsible for ensuring the delivery of an efficient recruitment functionSourcing new talentInterviewing candidatesNegotiating contractsNetworkingMeeting with executives to discuss staffing requirementsSkills:Applicant Tracking Systems (ATS)Recruitment MarketingInterviewing TechniquesCandidate Assessment and SelectionTalent Pipeline DevelopmentOnboarding and OrientationHR Compliance and RegulationsSourcing StrategiesNegotiation and Offer ManagementMetrics and Analytics Reporting Show less

Northern Ireland, United Kingdom

Ballycommon provides all levels of labour resources to building, civil engineering and rail contractors. As Contracts Manager working on White- & Blue-Collar labour requirements across the UK & Ireland, my role covered both Business Development and labour resourcing for many Tier 1 companies including; Story Contractors, JN Bentley, John Sisk, Balfour Beatty, Kier Infrastructure, Farrans Construction, John Graham Construction, Amco Giffen, FCC, Alun Griffith, Network Rail, Milestone Group, to… Show more Ballycommon provides all levels of labour resources to building, civil engineering and rail contractors. As Contracts Manager working on White- & Blue-Collar labour requirements across the UK & Ireland, my role covered both Business Development and labour resourcing for many Tier 1 companies including; Story Contractors, JN Bentley, John Sisk, Balfour Beatty, Kier Infrastructure, Farrans Construction, John Graham Construction, Amco Giffen, FCC, Alun Griffith, Network Rail, Milestone Group, to name but a few. Role & Responsibilities: Day to day responsibility for Business Development and managing new & existing clients.Candidate CV Screenings Interview managementTalent acquisitionAllocation of resources and managing clients & operatives.Management of my own time and movements to get the best out of all opportunities.Manage Credit limits and payment terms for clients. Setting and managing Terms of Business per client. Responsibility for agreeing change & pay rates with both clients and operatives. Responsibility for agreeing Client margins Show less

Belfast, United Kingdom

With over 30 years experience in various Construction trades, Wellington Professional Recruitment saw me working within the Construction & Engineering Team, matching a very varied range of candidates such as Engineers, Surveyors and Health & Safety professionals. I played a key role in a fast paced, professional environment with responsibilities that included the administration of the recruitment life cycle, managing all documentation, arranging interviews and meetings. The attention to detail… Show more With over 30 years experience in various Construction trades, Wellington Professional Recruitment saw me working within the Construction & Engineering Team, matching a very varied range of candidates such as Engineers, Surveyors and Health & Safety professionals. I played a key role in a fast paced, professional environment with responsibilities that included the administration of the recruitment life cycle, managing all documentation, arranging interviews and meetings. The attention to detail and project management skills that I have crafted over the years enabled me to bring an organised and efficient work ethic to this role, along with an ability to balance multiple priorities, plan and structure time effectively. Show less

Belfast, United Kingdom

An integral part of the TF3 team, I was involved in the internal day-to-day support activities for the Tunstall Delivery Director. Supporting the Telemonitoring NI Project & Delivery managers by providing co-ordination and administration support for the implementation and delivery of the Telemonitoring Service. The guardian of all the Service documentation and supporting the delivery/project managers with the delivery of the service. Specifically involved in programme delivery activities across… Show more An integral part of the TF3 team, I was involved in the internal day-to-day support activities for the Tunstall Delivery Director. Supporting the Telemonitoring NI Project & Delivery managers by providing co-ordination and administration support for the implementation and delivery of the Telemonitoring Service. The guardian of all the Service documentation and supporting the delivery/project managers with the delivery of the service. Specifically involved in programme delivery activities across the TF3 consortium in regard to RTNI. Show less

Belfast, United Kingdom

Responsible for delivery of a range of L&D fulfillment requirements for training courses across the wider public sector government services for respective clients. In the role I adhered to strict service level targets and customer service standards.• Acted as lead contact with various Capita L&D Departments and Roles in the management of L&D Procured Services and built positive, professional relationships with key stakeholders.• Identify, analyze, prioritize, mitigate and communicate… Show more Responsible for delivery of a range of L&D fulfillment requirements for training courses across the wider public sector government services for respective clients. In the role I adhered to strict service level targets and customer service standards.• Acted as lead contact with various Capita L&D Departments and Roles in the management of L&D Procured Services and built positive, professional relationships with key stakeholders.• Identify, analyze, prioritize, mitigate and communicate project risks.• Project managed activities in order to meet client timelines.• Provided advice and guidance to key stakeholder in line with Policy & Procedures and Contractual Requirements.• Worked closely with the Business Development, Customer Relationship Managers and Supplier Management teams in supporting the delivery of effective L&D procured services.• Effectively planned and organised activities to ensure resource constraints were managed• Chiefly responsible for the management of both Invoicing and Payment for all procured services.• Production of the monthly service delivery report and other MI Requirements.• Development of processes and activities to ensure business improvement is considered. Show less

Belfast, United Kingdom

Working within the International Survey Unit of PWC, my role primarily was to conduct Structured Surveys with clients around the world. I was part of the proof of Concept Team, incorporating proven productivity, expertise, experience, reliability, tact, diplomacy, sales ability and confidentiality.Achievements included: - Leader in quality calibration across the Executive & Proof Of Concept TeamResponsible for the implementation and training plan for new joiners, highly successful… Show more Working within the International Survey Unit of PWC, my role primarily was to conduct Structured Surveys with clients around the world. I was part of the proof of Concept Team, incorporating proven productivity, expertise, experience, reliability, tact, diplomacy, sales ability and confidentiality.Achievements included: - Leader in quality calibration across the Executive & Proof Of Concept TeamResponsible for the implementation and training plan for new joiners, highly successful in adhering to quality management standardsResponsible for the delivery of productivity metrics across the operation, this enhanced the commercial viability of the contractBusiness improvement lead on continuous review of processes and procedures to maximize service delivery Show less

As part of a small team I was chiefly responsible for the sale, design and installation supervision of clients Kitchens and Bathrooms.Other Main Duties:•Deliver sales and standard business targets as a minimum on Average Order Value, Installation Penetration, Conversion Rate, Utilisation and Financial Services.•Proactively engage with customers and support the selection of B&Q Products and Services through the design of their projects.•Assess training needs within the… Show more As part of a small team I was chiefly responsible for the sale, design and installation supervision of clients Kitchens and Bathrooms.Other Main Duties:•Deliver sales and standard business targets as a minimum on Average Order Value, Installation Penetration, Conversion Rate, Utilisation and Financial Services.•Proactively engage with customers and support the selection of B&Q Products and Services through the design of their projects.•Assess training needs within the Showroom team and suggest solutions for improvement.•Attract new business through engagement with customers and offer the appropriate service and solution. Show less

I project managed the renovation of our home, including the majority of the actual construction work.

Armagh

Overseeing commercial contracts in the UK and Ireland, from the researching and consultation phase, through the supply, delivery, expert fitting and after care, to attending the company's stand at exhibitions.Achievements included: - Successfully tendered for and was successful in delivering several high profile contracts such as: The Marshes Shopping Complex; Rushmere Shopping Complex, JJB Sports and many more.Analyzed Public and private Tenders and produced spreadsheets, prior to… Show more Overseeing commercial contracts in the UK and Ireland, from the researching and consultation phase, through the supply, delivery, expert fitting and after care, to attending the company's stand at exhibitions.Achievements included: - Successfully tendered for and was successful in delivering several high profile contracts such as: The Marshes Shopping Complex; Rushmere Shopping Complex, JJB Sports and many more.Analyzed Public and private Tenders and produced spreadsheets, prior to attending Contractor interviews.Negotiated contract terms, pricing and payment schedules, ensuring that the agreements with the vendors/suppliers were commercially advantageous.Produced Method Statements, Risk assessments and COSHH Assessments prior to sub contract works commencing on site.Set up/arranged/attended Tender handovers, pre start and pre-construction meetings.Ensured the correct use of sub-contractors, direct labour, materials and plant in line with the specification and at all times in accordance with legal requirements.Produced and issued valuations in accordance with the contract documentsAssessed the Final accounts and agreed with Contractors, including snagging, complaints and all queries.Ensured that all payments were received within the specified credit terms. Show less

As a Team Manager I was responsible for 44 agents and 4 supervisors. My role involved the coaching and developing of agents through sales techniques, objection handling, system training, product knowledge and target setting. I liaised with the Operations Dept. and all levels of the business. Achievements included: - I produced productivity reports, Internet & query reports, resource & forecasting, call monitoring, daily briefings and shift rotas and Client… Show more As a Team Manager I was responsible for 44 agents and 4 supervisors. My role involved the coaching and developing of agents through sales techniques, objection handling, system training, product knowledge and target setting. I liaised with the Operations Dept. and all levels of the business. Achievements included: - I produced productivity reports, Internet & query reports, resource & forecasting, call monitoring, daily briefings and shift rotas and Client invoicingAdministered the team, including recruitment, completed performance appraisals, absence management, performance management, disciplinary and any grievances.Managed and deployed staff resources to ensure that deadlines and targets were met within the agreed timescales.Provided reports on performance as appropriate Show less

Interactive Systems Design, Systems Design, Graphics, Typography, Hw & Sw Systems, Software Development, Business Environment, 2:1

Interactive Systems Design

Education record

7 GCSES: (Including Maths and English)