A self motivated administrative assistant with extensive experience in delegating tasks, team building and creating positive customer experiences.A passion for developing customer relations and high energy levels contribute to outstanding customer service. Good communication skills and a commitment to team work result in exceeding sales quotas. A flexible and dependable employee, also a responsible and reliable worker.Solid experience in customer service, Good product knowledge and strong communication skills generate a first-rate sales experience for the customer and improved customer loyalty. Accurate processing of payments and record keeping contributes to efficiency and profitability.
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CraftspersonGolden Goose Aug 2019 - Aug 2021Kowloon, Hong Kong Sar⁃ Brand storytelling and strong product knowledge. Share passion for the brand and let the client feel the vibe.⁃ Co-create an unique sneaker with the client of their story and idea ⁃ Develop excellence experience through outstanding conversation, also empower relationship and connect with self-confidence⁃ Styling the best total look and advice client to make a special and unique customization⁃ Effectively manage time and multi task, pay strong attention to detail and work… Show more ⁃ Brand storytelling and strong product knowledge. Share passion for the brand and let the client feel the vibe.⁃ Co-create an unique sneaker with the client of their story and idea ⁃ Develop excellence experience through outstanding conversation, also empower relationship and connect with self-confidence⁃ Styling the best total look and advice client to make a special and unique customization⁃ Effectively manage time and multi task, pay strong attention to detail and work within a team environment Show less -
Table Game DealerCrown Melbourne Oct 2016 - Apr 2019Melbourne, Australia• Provided a high level of customer service and promoted a positive attitude to create a fun and entertaining experience• Paid out winnings, exchanged currency for chips and informed guests of updating promotional event• Notify area manager of any suspicious or unusual activity or transaction in a timely and responsible manner• Assist in the handling of all guest related matters with positive outcomes disagreements in a consistent, professional manner to ensure return visits
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Ice Cream Shop Business OwnerAqua S May 2015 - Sep 2016Sydney, Australia• Developed and maintained a customer base• Generated new accounts by implementing effective networkingand content marketing strategies.• Consistently maintained high levels of cleanliness, organisation,storage, and sanitation of food and beverage products to ensurequality.• Negotiated and maintained contracts with vendors.
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Table Games DealerThe Star Casino Apr 2013 - May 2015Sydney, Australia• Ensured protection of game, maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set• Maintained the honesty and integrity of assigned games, controlling pace• Assisted guest with questions on casino activities or referred to appropriate personnel• Encourage eye contact on dead games with customers to encourage play
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Production ManagerVie Media Sep 2011 - Mar 2013Sydney, AustraliaTrained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients guidelines• Remarkable video and audio editing experience• Excellent creative video and audio storytelling skills• Assisted Marketing Producers and Creative Director in projectworks• Edited online content, made necessary colour corrections anddigitised all videos for content.• Ensured all video and audio content in process according to… Show more Trained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients guidelines• Remarkable video and audio editing experience• Excellent creative video and audio storytelling skills• Assisted Marketing Producers and Creative Director in projectworks• Edited online content, made necessary colour corrections anddigitised all videos for content.• Ensured all video and audio content in process according to required standards Show less
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Restaurant ManagerCampbell Restaurant Apr 2009 - Sep 2011Sydney, Australia• Hire, train, motivate, supervise, evaluate, schedule and terminate employees• Inventory control, ordering, food sanitation and quality control of food products• Directed general restaurant operations, monitoring food quality and staff requirement to ensure a positive dining experience for every guest• Taking payment from customer in the form of cash or credit cards• Answering telephone inquires promptly and reservation• Keeping up to date on all restaurant products… Show more • Hire, train, motivate, supervise, evaluate, schedule and terminate employees• Inventory control, ordering, food sanitation and quality control of food products• Directed general restaurant operations, monitoring food quality and staff requirement to ensure a positive dining experience for every guest• Taking payment from customer in the form of cash or credit cards• Answering telephone inquires promptly and reservation• Keeping up to date on all restaurant products, services, pricing &promotional offer• Recruiting staff and trained new restaurant staff and createdprocedure manuals on service and quality standards• Meet weekly with all management staffs to coordinate schedules,discuss operation and set goals Show less
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Sales AssociateGucci May 2008 - Mar 2009Sydney, Australia• Assisted customers and maintained visual merchandising for a decorative hand bag and accessories• Assisted with window displays for special promotions• Processed customer transactions and maintained cash drawer• Handle the cash register including all cash, eftpos and creditsales plus refunds• Assisted with stock maintenance and periodic inventory counts• Opened and closed the store.• Fully aware if security issues concerning stock in relation toshoplifting… Show more • Assisted customers and maintained visual merchandising for a decorative hand bag and accessories• Assisted with window displays for special promotions• Processed customer transactions and maintained cash drawer• Handle the cash register including all cash, eftpos and creditsales plus refunds• Assisted with stock maintenance and periodic inventory counts• Opened and closed the store.• Fully aware if security issues concerning stock in relation toshoplifting, leakage and theft• Described the product’s features/benefits and demonstrated theusage/operation of products.• Organise the goods exchanges, repair or alteration of merchandise• Regular cleaning duties around the store include vacuuming, dusting, cleaning mirrors and door• Assisted with banking daily cash amounts Show less -
Sales AssistantGucci May 2005 - Jun 2005Hong Kong• Merchandise handbags and accessories to diverse customer base• Manage customer inquiries and concerns• Make recommendations and suggestions• Explain care of merchandise• Process sales and payments• Gift wrapping merchandise• Execute returns and exchanges• Receive, check and shelve merchandise• Create product displays• Attend product and sales training seminars -
Sales AssociateLane Crawford Oct 2003 - Mar 2005Hong Kong• In charge of Armani Collezioni Counter• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, provide professional servicesfor customers• Inventory stock and reorder when inventory drops to a specifiedlevel• Monitor sales activities to ensure that customers receivesatisfactory service and quality goods• Alternation for customer• Willing to work on a shift basis including evenings and weekends -
Assistant MerchandiserInterpro Ltd Mar 2002 - Jun 2002Hong Kong• Conducted daily activities that supported the merchandising strategies• Provided administrative office support.• Assisted in the creation of a sample and compelling productpresentation• Built strong partnerships with other members of the cross-functional team.• Assisted in the development of the product assortment.
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Sales AssistantI.T. Ltd Jun 2001 - Dec 2001Hong Kong• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers and making deposits• Recommend, select, and help locate or obtain merchandise based on customer needs desires.• Describe merchandise and explain use, operation and care of merchandise to customer• Place special orders or call other stores to find desired items
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Sales AssistantEsprit Dec 1999 - Apr 2001Hong Kong• Supporting the store team and manager to increase revenue streams and profit target• Providing a friendly and helpful service to customers• Maintaining high standards of presentation and cleanlinessacross the store• Demonstrating good product knowledge to customers on key promotions and offers• Approaching customers that may require assistance if you are on the shop floor• Ensuring all areas of the store remain tidy at all times
Frequently Asked Questions about Damien Yip
What is Damien Yip's role at the current company?
Damien Yip's current role is A self motivated administrative assistant.
What schools did Damien Yip attend?
Damien Yip attended Tafe Nsw, Hong Kong College Of Technology.
Not the Damien Yip you were looking for?
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Damien Yip
Hong Kong Sar -
Damien Yip
Student At University Of Waterloo | Skilled In Project Management & Team Collaboration | Aspiring Business LeaderWaterloo, On -
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