Damien De Groot Email & Phone Number

I find creative solutions to problems. I have a passion for iconic public venues. I facilitate memorable experiences for customers. These are the motivators to ensure customers escape reality (even for just a couple of hours) through arts, entertainment or sport. With fifteen years of leadership in venues and precincts across public, private and not-for-profit sectors in Australia and abroad, I understand the importance of delivering exceptional experiences and outstanding customer service. As a master relationship builder, I harness positive interpersonal communication to establish a foundation for trust. I cultivate high-performing teams and embrace change for continuous business improvement. I am always on the lookout for new ideas.As an active member of the Venue Management Association (VMA) and the International Association of Venue Managers (IAVM), I have received the professional designation of Accredited Venue Manager (AVM) recognising extensive venue management experience. I am accredited in leadership as a Chartered Manager (CMgr) with the Chartered Management Institute (CMI) and recognised as a Fellow of the Institute of Managers and Leaders (FIML). A solution-focused, customer-centric and innovative leader who drives strategic vision.