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Damien Summers-Gould Email & Phone Number
Digital Projects Lead
at
Lung Foundation Australia
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Digital Projects Lead
Location
Brisbane, Queensland, Australia
Company size
Who is Damien Summers-Gould? Overview
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Quick answer
Damien Summers-Gould is listed as Digital Projects Lead at Lung Foundation Australia, a with 71 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Damien Summers-Gould.
Damien Summers-Gould previously worked as Manager, Customer Experience, IT Projects and Digital Product Owner - Shell Card at Viva Energy Australia and Customer Experience Lead at Viva Energy Australia. Damien Summers-Gould holds Customer Experience Strategy And Design from Rmit Online.
Company email context
Email format at Lung Foundation Australia
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Lung Foundation Australia
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Profile bio
About Damien Summers-Gould
Experienced CX Design and Delivery Specialist with a demonstrated history of working in the retail, communications and transport industries. Skilled in SCRUM, Agile, project management, coaching, contact centers, management, leadership, and recruiting. Strong support professional graduated from RMIT Online.
Current workplace
Damien Summers-Gould's current company
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Lung Foundation Australia
15 roles
Damien Summers-Gould work experience
A career timeline built from the work history available for this profile.
Manager, Customer Experience, It Projects And Digital Product Owner - Shell Card
In my role as an IT Project Manager, I am responsible for end-to-end lifecycle management of IT initiatives. I am responsible for the effective delivery of IT solutions to meet customer and organisational needs. As part of my role, I’m in a unique position to access customer feedback and prioritise digital solutions to anticipate their needs.
Customer Experience Lead
Jul 2021 - Aug 2021
It Project Manager (Microsoft D365) - Payments And Loyalty
Nov 2023 - Sep 2024
Senior Cx Support & Improvement Specialist
In my role as the Senior CX Support and Improvement Specialist, I was responsible for the end to end management of large scale CX transformation projects for the digital CX team. I was responsible for elevating customer journeys, championing operational excellence, and amplifying customer satisfaction. I demonstrated expertise in harmonizing cross-functional teams to deliver transformative customer-centric solutions, unlocking revenue growth and customer loyalty.
Nov 2020 - Jul 2021
Cx And Support Lead
In my role as Senior CX and Support Team Lead, I was responsible for driving exceptional customer experiences across both 7-Eleven and Starbucks. I was responsible for developing and managing support teams, optimising processes, and ensuring customer satisfaction. I possess a proven ability to align strategies with business objectives, resulting in increased customer loyalty and operational efficiency.I was also responsible for all daily contact centre operations as well as all short and long term Workforce Management and Planning.
Apr 2018 - Nov 2020
Customer Service Centre Manager
Working across a multitude of campaigns, I was responsible for developing high performing Customer Service professionals and People Leaders.
Mar 2014 - Apr 2018
Ecommerce Operations Manager
Self Employed
Working within the online retail industry, I was responsible for online sales, product distribution, warehouse management, website maintenance and overseeing all day to day stock and ordering operations.
Jun 2012 - Mar 2014
Customer Service Consultant
This was a temporary assignment working on the relaunch of the Flybuys loyalty program
Mar 2012 - Jun 2012
Motor Claims Client Manager
Jan 2011 - Dec 2011
Personal Finance Manager
May 2010 - Dec 2010
Customer Service Consultant
Sep 2009 - May 2010
Assistant Manager - Retail, Buys And Loans
Feb 2009 - Sep 2009
Buys And Loans Assistant
Jun 2008 - Feb 2009
Retail Sales Assistant
Jan 2008 - Jun 2008
Team & coworkers
Colleagues at Lung Foundation Australia
Other employees you can reach at lungfoundation.com.au. View company contacts for 71 employees →
AP
Ashleigh Pane
Colleague at Lung Foundation AustraliaLondon, England, United Kingdom
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NP
Nadine Parsons
Colleague at Lung Foundation AustraliaGreater Brisbane Area, Australia
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LW
Lauren Williams
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
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AB
Anneli Bridgment
Colleague at Lung Foundation AustraliaMount Coot-Tha, Queensland, Australia
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AG
Alicia Goodwin
Colleague at Lung Foundation AustraliaCanberra, Australian Capital Territory, Australia
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HM
Hannah Mcginty
Colleague at Lung Foundation AustraliaMelbourne, Victoria, Australia
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KG
Kerstin Greeneberg
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
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CP
Chelsea Pirodon
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
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HF
Hailey Fisher
Colleague at Lung Foundation AustraliaMelbourne, Victoria, Australia
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RO
Robyn Ordman
Colleague at Lung Foundation AustraliaSydney, New South Wales, Australia
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Ashleigh Pane
Colleague at Lung Foundation AustraliaLondon, England, United Kingdom
View →
NP
Nadine Parsons
Colleague at Lung Foundation AustraliaGreater Brisbane Area, Australia
View →
LW
Lauren Williams
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
View →
AB
Anneli Bridgment
Colleague at Lung Foundation AustraliaMount Coot-Tha, Queensland, Australia
View →
AG
Alicia Goodwin
Colleague at Lung Foundation AustraliaCanberra, Australian Capital Territory, Australia
View →
HM
Hannah Mcginty
Colleague at Lung Foundation AustraliaMelbourne, Victoria, Australia
View →
KG
Kerstin Greeneberg
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
View →
CP
Chelsea Pirodon
Colleague at Lung Foundation AustraliaBrisbane, Queensland, Australia
View →
HF
Hailey Fisher
Colleague at Lung Foundation AustraliaMelbourne, Victoria, Australia
View →
RO
Robyn Ordman
Colleague at Lung Foundation AustraliaSydney, New South Wales, Australia
View →
1 education record
Damien Summers-Gould education
FAQ
Frequently asked questions about Damien Summers-Gould
Quick answers generated from the profile data available on this page.
What company does Damien Summers-Gould work for?
Damien Summers-Gould works for Lung Foundation Australia.
What is Damien Summers-Gould's role at Lung Foundation Australia?
Damien Summers-Gould is listed as Digital Projects Lead at Lung Foundation Australia.
Where is Damien Summers-Gould based?
Damien Summers-Gould is based in Brisbane, Queensland, Australia while working with Lung Foundation Australia.
What companies has Damien Summers-Gould worked for?
Damien Summers-Gould has worked for Lung Foundation Australia, Viva Energy Australia, Viva Energy Retail, Accent Group Limited, and 7-Eleven Australia.
Who are Damien Summers-Gould's colleagues at Lung Foundation Australia?
Damien Summers-Gould's colleagues at Lung Foundation Australia include Ashleigh Pane, Nadine Parsons, Lauren Williams, Anneli Bridgment, and Alicia Goodwin.
How can I contact Damien Summers-Gould?
You can use AeroLeads to view verified contact signals for Damien Summers-Gould at Lung Foundation Australia, including work email, phone, and LinkedIn data when available.
What schools did Damien Summers-Gould attend?
Damien Summers-Gould holds Customer Experience Strategy And Design from Rmit Online.
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