Damien Tobin Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Managing a team, that are supporting the corrections and justice services with their health, safety and wellbeing.

Melbourne, Victoria, Australia

Providing health safety and well being advice within the Department of Justice and Community Safety. More details to follow.

Assessing Certificate IV and Diploma programs on claims management, return to work, rehabilitation and personal injury management.

Melbourne, Victoria, Australia

Redeveloped the induction program for social interviewers; changing it from an almost exclusive reliance on power-point presentation, to a multi-faceted program including eLearning, facilitated discussions, activities, role-plays and knowledge checks, which increased engagement, tenure and performance.Managed and administered the learning management system to ensure staff compliance is up to date.Designed and built eLearning modules for compliance and learning outcomes.

Coordinated, facilitated, managed and evaluated training of WorkSafe Victoria's OHS Inspectorate; including induction program, ASQA Diploma of Government and regulation and legislation competency based topic refreshers

Melbourne, Australia

Reviewed and approved individual high risk work trainer written applications; conducted training assessments with trainers, audited high risk work assessment of individual and RTO applicants and reported.

Melbourne, Australia

Responded to clients' questions and queries in relation to OHS Legislation and Workers' Compensation and return to work through various communication platforms.

Melbourne, Australia

Duties include call quality monitoring and coaching and customer service training for workers compensation staff. Receiving, managing and responding to customer complaints and general claims assist on the Victorian Workers' Compensation scheme. Managed Victorian workers' compensation claims

Melbourne, Australia

Duties include coaching and developing inbound call centre staff to meeting KPIs, call quality assessment and coaching, floor support (answering questions and taking escalated calls), recruitment and staff management

Diploma Of Counselling, Counselling

Diploma Of Personal Injury And Disability Insurance Management, Personal Injury Management

Cert Iv Tae, Training And Assessment (Upgrade) Taeass502, Training And Assessment, Competent

Diploma Of Work Health And Safety (Bsb51315), Work Health And Safety

Lead Audit Course, Auditing, Competent

Cert Iv Work Health And Safety (Bsb41412), Workplace Health And Safety, Competent

Cert Iv In Training And Assessment (Tae40110), Training And Assessment, Competent

Certificate, Applied Suicide Intervention Skills Training, Ungraded Pass

Return To Work Coordinator, Return To Work Coordination, Competent

Certificate, Teacher Of English To Speakers Of Other Languages Tesol (International English Teacher Licence), Ungraded Pass

Bachelor'S Degree, Education