Attending to customers’ various requests such as balance enquiries, product enquiries and so on.Opening/closing of accounts.Reactivation of dormant accounts.Requesting and issuance of cheque books to customers.Generation of PIN for Access mobile customers.Resolving card issues.Requesting (i.e. issuance) and activation of ATM cards for customers.Booking deals, that is fixed deposits.Assisting customers understand the bank’s products including alternative… Show more Attending to customers’ various requests such as balance enquiries, product enquiries and so on.Opening/closing of accounts.Reactivation of dormant accounts.Requesting and issuance of cheque books to customers.Generation of PIN for Access mobile customers.Resolving card issues.Requesting (i.e. issuance) and activation of ATM cards for customers.Booking deals, that is fixed deposits.Assisting customers understand the bank’s products including alternative solutionsTraining of colleagues from time to time so as to understand the bank’s product more profoundly.Weekly reports generation on cards and cheque books collected, accounts reactivated and opened.Foreign Exchange (FX) Transfer etc Show less

Transferring funds from accounts to accounts as instructedSecuring western union transaction.Securing money gram transactions .Raising of managers’ cheque for customers.Liquidating of Manager’s cheques.Treating paydirect and Etranzact transactions Payment of cheques for transfers.Booking of fixed deposit investments and liquidation of same.Foreign Exchange (FX) Transfer etcInterbank transfers (NIBSS)

Marketing of the bank’s electronic solutions.Enrolling customers on the electronic solutions by creating them on ACCESSMOBILE and ACCESSONLINE.Resolving Challenges on the electronic solutions as encountered by the customers.Help customers to understand why they should buy into those alternative solutions.Helping customers to get ATM cards and activating the same for them.Feeding back the management with the important comments of the customer on the alternative… Show more Marketing of the bank’s electronic solutions.Enrolling customers on the electronic solutions by creating them on ACCESSMOBILE and ACCESSONLINE.Resolving Challenges on the electronic solutions as encountered by the customers.Help customers to understand why they should buy into those alternative solutions.Helping customers to get ATM cards and activating the same for them.Feeding back the management with the important comments of the customer on the alternative solutions.Assisting the Customer care officers in meeting customers’ need and getting them satisfied as the need arisesGenerating monthly and weekly ATM cards report both received from head office and given out to customers. Show less

Cash and Tellering.Paying out and receiving cashCash evacuationPosting of western union transactionPosting of Money gram transactionATM cash count and loadingBalancing of teller cash till