I am an enthusiastic and driven professional currently pursuing a Master's degree in Applied Data Science at Teesside University, where I am on track to graduate with Distinction. With a strong foundation in both technical and analytical skills, I have gained diverse experience across various roles, including customer service, front-end development, and team supervision.My journey in data science is fueled by a passion for solving complex problems through data-driven insights. At Xerax Labs, where I volunteer as a Frontend Developer, I have honed my skills in developing and maintaining user-friendly web applications, ensuring optimal user experiences across multiple devices. My proficiency in using version control systems like Git has enabled me to collaborate effectively with development teams, ensuring seamless project execution.In my current role as a Service Guide at EE in Darlington, I have consistently demonstrated my ability to resolve customer inquiries and issues with insightful solutions, contributing to enhanced customer satisfaction. My experience in navigating multiple systems to identify and address the root causes of customer concerns has equipped me with strong problem-solving skills.Previously, as a Supervisor at Carlcare Services in Nigeria, I played a pivotal role in improving operational efficiency and customer retention. By introducing higher standards for customer service and streamlining processes, I was able to enhance the overall performance of the team and increase customer loyalty. My proactive approach in identifying market opportunities and managing inventory effectively also contributed to the organization's growth.My technical expertise spans a wide range of tools and languages, including Python, R, SQL, and Power BI. I have completed several certifications, including courses in Python, Data Visualization, and Prompt Engineering for Generative AI, which have further solidified my knowledge in Data Science and Machine Learning. My coursework has provided me with hands-on experience in Big Data, Machine Learning, and Ethical AI, allowing me to develop robust models and insights while adhering to ethical standards.In addition to my technical skills, I am a strong team player who thrives in collaborative environments. My ability to think creatively and analytically has enabled me to tackle challenges head-on, whether working independently or as part of a team. Outside of my professional life, I am an avid researcher, reader, and traveler, always eager to learn and explore new horizons.