Working with Directors and the operations team to assume deal management, updating files and tasks upon receipt:• Working on portal administration• Facilitates share transfer process• KYC check for new clients• Prepare and sent out notices to the shareholders related to various notices as per the requirements form the company.• Onboarding of new clients and do changes in existing clients as per their request• Reporting and assisting clients and shareholders on… Show more Working with Directors and the operations team to assume deal management, updating files and tasks upon receipt:• Working on portal administration• Facilitates share transfer process• KYC check for new clients• Prepare and sent out notices to the shareholders related to various notices as per the requirements form the company.• Onboarding of new clients and do changes in existing clients as per their request• Reporting and assisting clients and shareholders on various queries.• Prepare VAT (value added tax) report on the payments received from the client and reconcile the payment from the collection account and send it to the directors on monthly basis.• Tabulating and reporting results of consent solicitations.• Managing queries from holders of assets on the different portals• Provide UAT feedback to the Dev team• Ensure completion of all tasks within specified time – track and report on overdue items, work with Directors & Ops team to resolve issues. Ad Hoc request:• Managing ad-hoc transaction activity- Assisting clients by providing them with the report on real time basis. Also liaising with the issuer to ensure prompt and timely settlement of all the trade.• Reporting and Compliance – completing and delivering regular reports and action points to the Head of Client Services and working to improve procedures and processes based on regular findings. Show less

• Reconciling bank’s and client’s accounts includes cash, trade, income, expenses, and corporate actions using TLM, PLM & MS-Excel to highlight the exceptions and report the same to the clients. • Exceptional ability in managing escalations & inquiries with concerned bank data issues, reporting issues & for any discrepancy between bank & investment manager, attending review calls with custodian bank, & PIMCO. • External Reconciliation of accounts on daily basis between custodian bank… Show more • Reconciling bank’s and client’s accounts includes cash, trade, income, expenses, and corporate actions using TLM, PLM & MS-Excel to highlight the exceptions and report the same to the clients. • Exceptional ability in managing escalations & inquiries with concerned bank data issues, reporting issues & for any discrepancy between bank & investment manager, attending review calls with custodian bank, & PIMCO. • External Reconciliation of accounts on daily basis between custodian bank and investment manager. • Posting CD/CW on client side with proper backup. • Working in cap stock booking and reconciliation. • Handling reconciliation of various products like corporate actions, repo trades, derivatives, trades, bank loan breaks etc. • Cash reconciliation to be done on daily basis to know the position of cash balance at the end of the day & to find, if any currency is going out of balance i.e. overdraft and also work on high value breaks on first day. • Escalation of overdrawn accounts on banks side with proper backup on same day. • Working on application such as PLM (Post Life cycle Management) and TLM (Transaction Life Cycle Management) for reconciliation. • Researching exceptions and open breaks and co-ordinating with settlement, custodian, brokers and external parties for the resolution. • Ensure that all deals placed accurately.• Corporate Action breaks resolution and follow-up with custodian for booking on the amount and also reviewing the work of junior team member and helps them to get the resolution to unclear break. • Identify operational issues and escalate to Manager on a timely basis. • Regularly review Standard Operation Procedures and make recommendations for improvements. • Participate internal and external calls to give update on the pending breaks. • Consistently delivering service as per the Service level agreement (Productivity and Quality) • Maintaining MIS to capture new accounts or to find out terminating accounts . Show less