Damion Walker Email and Phone Number
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Highly qualified professional with 20 years experience in the Information Technology field. Possessing the skills and experience to leverage new technologies. Well versed in Active Directory Network administration, Help-desk Support, Systems Integration, Mobile Device Management and Support, SQL database, Cloud Computing and VPN, and Server Virtualization. A well rounded individual with strong leadership skills, able to work with new technology and knowledge transfer to other in a way easy to understand. Well versed in combining technology a profitable business model. And, able to make sound decisions quickly while maintaining a focus on the bottom line.
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Information Technology SpecialistHga Architects And Engineers Jun 2016 - PresentWashington D.C. Metro AreaManaging IT support for a HGA Architects Washington DC office.Manage support for all users in resolving PC related problems by prioritizing incoming telephone, email, and direct requests from employees for technology assistance.Break/fix support of Windows 7/10 OS, including hardware replacement (RAM, internal storage—SSDs, etc.).configure/setup new laptops and desktops including monitor and docking station replacement.Active Directory Management (password resets, account creation/deletion, group membership editing, etc.)Enterprise Desktop Management Suite; currently utilizing ZenWORKS, however, transitioning to SCCM.Program installation (Revit/AutoCAD, Sketchup, Adobe Creative Cloud, BlueBeam, etc.) and automated software distribution.Installation of network printers as well as configuring and connecting network-related devices.Support for Microsoft Office 2010 Suite Office365.Utilizing and managing Cisco AnyConnect VPN Mobility Client & AirWatch MDM.Advanced familiarity with desktop and laptop hardware including PXE boot imaging.support internal and remote users, as well as assist high level executives.24/7, on-call EMERGENCY support when on-site interaction when necessary -
Information Technology SpecialistRobert Half Technology Apr 2016 - PresentWashington D.C. Metro AreaPrevious Assignment: The Burgess Group : A Healthcare Payment and Reimbursement Software Developer in Alexandria Virginia. Full service IT support for Software Development and SaaS firm. Full service IT back-office support for a software development and SaaS firm. providing server administration, high availability, monitoring, and virtual computing utilizing Hyper-V with MS System Center 2012. Bare metal server builds for VM hosting. Creating server clusters. Deploying system images and patching via Dell kace1000 and kace2000 appliances. Monitor OTRS Ticket system and respond to help desk requests. -
I.T. SpecialistW.M. Schlosser Co. Jan 1996 - Apr 2016Hyattsville Maryland• Manager for all IT support for a fast-paced, general contractor specializing in government and institutional projects in the mid-atlantic region.• Implemented, maintained and administered company-wide TCP/IP based networks for headquarters and satellite offices.• Administrator for all company Domains, Active Directory, Group Policy and Exchange Server.• Established protocol for prioritizing software deployment, hardware configuration, reimaging PCs and monitoring system utilization levels.• Proposed and Implemented new enterprise wide Global Mobile Text Alert System for wide emergency announcements via iPhones, Android, Tablets, and other mobile devices.• Researched, proposed, and implemented new OSTicket Help Desk System providing increased efficiency in Tier I to Tier III support by tracking proper ticket routing, escalation of calls, and emergency call support response.• Developed fast technique for solving network log-in problems, repairing users’ workstations, and troubleshooting network issues as well as installing new workstation, printers and other devices.• Provided support for several business applications including MS Office Suite, SQL, Foxit Phantom, Oracle database software, Computer Guidance ( eCMS Management & Accounting Software) and other company-specific proprietary software.• Conscientiously maintained IT knowledge through self-study, webinars, workshops and hands-on experience.• Planned and conducted employee training for all new and existing applications, policies and business systems.• Researched, proposed, and implemented the company’s first Video Teleconferencing System (VTC) saving employee travel costs.• Planned and upgraded the multi-media conference rooms for meetings, training, workshops and presentations enabling the company to save cost on out-sourcing meeting facilities.
Damion Walker Skills
Damion Walker Education Details
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Achitecture
Frequently Asked Questions about Damion Walker
What company does Damion Walker work for?
Damion Walker works for Hga Architects And Engineers
What is Damion Walker's role at the current company?
Damion Walker's current role is Information Technology Specialist at HGA Architects and Engineers.
What is Damion Walker's email address?
Damion Walker's email address is wa****@****ser.com
What is Damion Walker's direct phone number?
Damion Walker's direct phone number is +124045*****
What schools did Damion Walker attend?
Damion Walker attended Howard University.
What skills is Damion Walker known for?
Damion Walker has skills like Project Planning, Network Administration, Management, Strategic Planning, Customer Service, Information Technology, Technical Support, Cloud Computing, Microsoft Office, Troubleshooting, Windows Server, Networking.
Who are Damion Walker's colleagues?
Damion Walker's colleagues are Jakub Radecki, Hannah L., Cassady Kenney, Daniel Zazueta, Nikolas Janik, Deepa Balgi, James Willsie.
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