Damion Gallimore work email
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My entire professional career has been focused on different areas within the Information Technology environment at both the technical and managerial levels. As you will see from my resumé, I have amassed extensive experience in technology infrastructure and technical support teams over the past 15 years.
Ats Traffic
View- Website:
- atstrafficgroup.com
- Employees:
- 228
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Director Of TechnologyAts TrafficEdmonton, Ab, Ca
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Technology ManagerAts Traffic Mar 2022 - PresentEdmonton, Ab, Ca
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Network AnalystAts Traffic Feb 2019 - Mar 2022Edmonton, Ab, CaOverall responsibility - Management and Support of the IT Infrastructure, Telecom systems, Managed Cloud Services, and IT solutions for the Business.
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Senior It Service Management AnalystCanadian Western Bank Sep 2018 - Jan 2019Edmonton, Ab, CaITIL Framework - ITSM Best Practices.Incident, Problem, Change, Knowledge and Vendor Management processes.Management of the ServiceNow platformImplementation of IT controls, processes and procedures. -
Itsm AnalystCanadian Western Bank May 2018 - Aug 2018Edmonton, Ab, Ca
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Systems Support Specialist IiBrokerlink Nov 2017 - Apr 2018IT Infrastucture support and design.
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Remote Operations Center (Roc) - Level 2Compuvision Systems Aug 2016 - Nov 2017Edmonton, Ab, CaThe ROC II technician is responsible for providing technical assistance and support to CompuVision clients related to computer systems, hardware, or software. They are also responsible to respond to client inquiries, running diagnostic programs, isolating problems, and determining and implementing solutions with a defined scope of support. -
Technical Service Representative 2Compugen Inc Apr 2016 - Aug 2016Richmond Hill, Ontario, CaDesk side support and IT solutions provider for The Government of Alberta and Suncor entities. -
It ConsultantChez Max Jan 2016 - Mar 2016I have responsibility for managing all aspects of the website and social media channels for the restaurant. IP Surveillance systems, service level management and customer service oriented tasks are also included in my daily responsibilities. -
It Support Consultant, Infrastructure And Technical SupportDennis Shipping Limited Feb 2008 - Feb 2016I provide IT support to two locations one in Kingston, and the other in Montego Bay. Administering a virtualized (Vmware ESX) Windows 2008 Active directory domain, proprietary shipping tracking application, Microsoft Office suite of applications, McAfee antivirus, printing (laser and dot matrix), backups and restorations, disaster recovery, all desktop and laptop imaging deployments, IP enabled surveillance system as well as an IP enabled PBX system with VOIP SIP trunking connected to the head office in Brooklyn, New York.
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Assistant Vice President Group IctVictoria Mutual Group Aug 2013 - Dec 2015Kingston, JmWith overall responsibility for the Group ICT department I was charged with defining the strategic direction for IT and to ensure alignment with the business vision. My primary areas of control included – enforcement of ITIL Service Delivery standards, the management, support, and repair of all IT infrastructure – user end points, data networks, servers, telecom systems, internet banking platforms, data centres (production and backup sites), the overseeing of software development in several environments such as web services, PHP, MS SQL, mySQL, RPG, Apache, SAP (Business Objects), mobile applications, along with Enterprise Content Management and Business Process Management solutions. -
Chief Technical OfficerHitechyard Ltd. 2006 - Dec 2015Provided Home and Office automation solutions that improved on efficiency and provided significant cost savings to individuals and corporate entities.
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It Manager, It Infrastructure & SupportVictoria Mutual Group Jun 2008 - Mar 2013Kingston, JmEnsure the highest integrity of the Information Technology Services Department making sure ITIL Best Practices are being followed and that Information Security awareness is at its highest. Coordination of the various IT related projects, administration of departmental budgets, management, support, and repair of all IT infrastructure – user end points, printers, data networks, servers, telecom systems, internet banking, data centres (production and backup sites). Liaising with senior management on IT related matters and offering guidance on how the VM Group may take advantage of newer technologies. Constant monitoring of IT staff performance, SLA’s (Service Level Agreements) with internal customers. Motivating, coaching and continual training of my staff to improve on service delivery and technical competence. Manage the help desk in dealing with user technical support and IT related requests. Promote a customer centric culture where excellent customer service comes first.
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It Assistant Manager, It Infrastructure & SupportVictoria Mutual Group Sep 2006 - Jun 2008Kingston, JmSupervised and managed the Technical Support team comprising of 6 engineers. As a team we were responsible for offering first level technical support to over 700 networked users across different geographical locations. I managed, supported and implemented the following: Windows XP/7/10 client machines, Windows 2003/2008 servers, VMware servers, Blackberry BES servers, Lotus Notes messaging, Storage Area Networks, CISCO switches/routers, Meraki wireless devices, Nortel/Avaya PBX Systems (BCM, Option 11C), IBM AS400 Mainframe, CITRIX Presentation Server 4.5, Wincor and Diebold ATMs.
Damion Gallimore Skills
Damion Gallimore Education Details
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University College Of The CaribbeanInformation Technology -
Wolmer'S Boys SchoolInformation Technology
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ItsmItil Intermediate Certifications
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ItsmItil Certified.
Frequently Asked Questions about Damion Gallimore
What company does Damion Gallimore work for?
Damion Gallimore works for Ats Traffic
What is Damion Gallimore's role at the current company?
Damion Gallimore's current role is Director of Technology.
What is Damion Gallimore's email address?
Damion Gallimore's email address is da****@****wja.com
What is Damion Gallimore's direct phone number?
Damion Gallimore's direct phone number is +187638*****
What schools did Damion Gallimore attend?
Damion Gallimore attended University College Of The Caribbean, Wolmer's Boys School, Itsm, Itsm.
What skills is Damion Gallimore known for?
Damion Gallimore has skills like Project Management, Sql, Microsoft Office, Java, Microsoft Sql Server, Html, Customer Service, Javascript, Change Management, Windows, Linux, Requirements Analysis.
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