Marketing Coordinator/Social Media Manager
• In charge of social media marketing strategy development including coordination and execution of strategic social media and digital initiatives, increasing leads by 54%.• Monitored multiple social networks (Facebook, Twitter, Pinterest, Google+, YouTube, LinkedIn and Instagram) using a variety of tools including Sendible, WooBox and HooteSuite.• Developed integrated campaigns for implementation across multiple social media channels (Facebook, Twitter, Pinterest, Google+, YouTube, LinkedIn and Instagram), which increased customer fan base by 48%. • Increased leads by 39% through blog posts development.• Managed daily posts and content calendar, strengthening brand awareness by 35%.• Engaged with other users using the appropriate style and tone of the company as well as real time customer engagement responding quickly to customer concerns and executing the appropriate follow up with staff members, increasing customer satisfaction by 48%.• Created and managed email campaigns for 15 target markets, resulting in increased conversions by 45%.• Analyzed and communicated social media campaign and initiatives’ results on a weekly basis, increasing campaign effectiveness by 63%.• Worked directly with Marketing Director in the development of a department integration program, with a result of 57% increase in successful campaigns execution.• Designed materials for social media platforms resulting in 35% of customer engagement.