✓ Currently working as a senior System/ Network engineer in ADL Global IT operations team.✓ Manage and control Sri Lanka, Indonesia & Malaysia Azure cloud and network infrastructure.✓ Successfully implemented Cisco Meraki Wi-Fi solution with Azure AD authentication for ADL Sri Lanka ✓ Successfully implemented FortiGate FW cluster(with HA) for ADL Sri Lanka.✓ Working with SysAid ticketing system to resolve and troubleshoot ADL users related issues and requests.

✓ Worked as a System Engineer in the Enterprise service delivery team.✓ Attend to SITS new office network and Wi-Fi infrastructure implementation.✓ Handled all aspects of customer related systems / Applications issues and manage their IT environment.✓ SITS Primary and DR FWs implementation, Configuration and manage.

✓ Currently representing Dialog IDC Provisioning, IDC support desk, IDC Cloud and Operations team.✓ Provisioning VM’s according to customer specification, this includes OS installations both Linux and windows servers, Network installation including VLAN’s configurations and routing.✓ VDOM provisioning includes FortiGate firewall policy configuration, ILL link, routing, filtering, SSL VPN, Site to site VPN configurations and excellent knowledge of troubleshooting firewall issues.✓ Monitoring and troubleshoot Dialog VM platform, this includes checking the VM Health, performance of memory, CPU, disk and network utilization.✓ DNS, O365, Zimbra systems related provisioning, configurations and troubleshoot activities.✓ Provide necessary reports and analytical information to management on decision making and daily backup activities.✓ Handling Jira ticketing system for resolve customer issues and complains within SLA.

✓ MS Exchange, Active directory, SAP, Symantec endpoint protection maintenance and troubleshoot activities.✓ Performed IT system administration task for the regional offices, branches & contact centers.✓ Support for the implementation of new branches and network troubleshooting activities (Wired and Wireless).✓ Carried out IT operational tasks independently and execute on time, according to industrial standards.✓ Provided new suggestions and ideas for the enhancement of branch operations and future upgrades.

✓ Programming languages – PHP, Java, C✓ Web technologies – HTML, CSS, JavaScript, Ajax, Jquery, XML✓ Databases – MySQL, MS Access

✓ Introduction of Banking security systems and flow of control IT related systems using new technologies and standards.✓ This helped to increase the analytically knowledge and the best understanding of Sri Lankan economy and the banking system.