Librarian
City Of Orange Public Library
Orange, California
Created and implemented a variety of library related activities and programs including story times, craft sessions and instructional classesDeveloped newer engaging teen programs, which increased attendance by 25%Conducted outreach to local schools to bring awareness to new teen programsRevamped facility tours and research classes for local students that resulted in 10% increase in signupsCollect and analyze statistics on programs, collections and customer visits (weekly and monthly).Created pathfinder bookmarks with easy-to-follow instructions to help customers find information quickly. Results increased user searches by 20%Attended workshops to remain abreast of current professional trends, which help keep up my work productionRedesigned program calendar for library’s website, which increased hits and engagement by 30%Oversaw daily operations of branch library, including supervising a staff of six, evaluated their work performance every 12 months in order to ensure top-quality customer serviceConducted in-house story times and outreach story times to local elementary and children’s day care centersIncreased group program attendance up to 50% by inviting local organizations to visit, attend and experience library facilityCreated publicity and information materials specific to branch location and services, which raised customer awareness and visits up to 25% per monthMaintain library collection using the CREW method and guidelines