On top of Go to Market responsibilities I´ve been appointed as Business Ops Manager for Customer Engagement & Experience for LAC.The main purpose is to drive Operational Excellence across the CE&X Organization by assessing and improving the core processes; tracking and analyzing the key performance indicators to provide relevant insights to the business in order to increasing adoption, consumption and ultimately reaching higher renewal rates.

Go to MarketResponsible for driving the go to market planning process across Latin America. Ensuring the proper alignment and execution within the region with SAP strategy.Close collaboration and integration of the different stakeholders during the GTM process.Establish and promote standardized operational processes with the objective of simplifying the GTM planning process and gain consistency YoY to ensure a fast start sales cycle.Evaluate the success of the current go to market by running a quarterly GTM Assessment.Frecuent interaction with other regions to share and adopt best practices.Performance ManagementResponsible for driving the PM practice in LAC.Promote the adoption of different tools and practices to support the business.Evaluating the sales performance of the E2E business and providing insights to ensure the continue success of the account executives.Regional sales incentives analysis.

Responsible for driving the go to market planning process across Latin America. Ensuring the proper alignment and execution within the region with SAP strategy.Close collaboration and integration of the different stakeholders during the GTM process.Establish and promote standardized operational processes with the objective of simplifying the GTM planning process and gain consistency YoY to ensure a fast start sales cycle.Evaluate the success of the current go to market by running a quarterly GTM Assessment.Frecuent interaction with other regions to share and adopt best practices.

Sales Controlling for MexicoTask: Budgeting, forecasting, deviation analysis, SW trends, YoY growth, reporting & personnel expenses calculation, business partnering.Presales expenses project, budget analysis, weekly report, top opportunities analysis.

Personnel Expenses & Administration Controller for Latin AmericaTask: Budgeting, forecasting, deviation analysis, headcount analysis, & reporting.

Field Finance Controller for Northern Latin AmericaTask: Budgeting, forecasting, deviation analysis, third parties analysis & reporting. Reporting directly to the Field Finance Director, Head Controller and CFO.

Personnel Expenses Controller for SSSATask: Personnel Expenses calculation, budgeting, forecasting, deviation analysis, headcount analysis & reporting. Local projects related to Argentine legislation.

Task: Full Payroll process (salaries & wages calculations, severance), payments, income tax calculation/analysis, procedures guidelines, reporting, HR Business Advisor.

Task: Customer service, suppliers, insurance, fee agreement, door to door control.

Task: Full Payroll process (salaries & wages calculations, severance), payments, income tax calculation/analysis, procedures guidelines, reporting, HR Business Advisor.

Task: Full Payroll process, incomen tax calculation, social security, payments, severance, unions, onboarding process and customer service.