Damjan Banić Email & Phone Number

Zagreb, HR

Zagreb, Croatia

• Achieved a sales growth of 39% in profit and 21% in tickets sales for Croatia booking country in 2023.
• YTD pushing a 32% increase in profit and 54% increase in ticket sales for 2024. on top of increases in 2023.
• Established the first Flix franchise concept shop worldwide in Zagreb
• Signed over 25 bus stations in Serbia as a sales lead in a project and acquired over 50 offline branding spaces for less than 1% cost of NOI
• Introduced and spearheaded the project for ticket… Show more
• Introduced and spearheaded the project for ticket vending machines and gift card implementation in Croatia and Slovenia for the first time in company history in over 70 TVM and 4000 Gift card sales locations

Croatia

• Leading account manager for every gym, sports club and HoReCa outlet in Croatia
• Achieved sales growth of 50,8% YTD, over 45% revenue generation are new partnerships and 38% margin revenue increase whilst keeping the cost increase under 10%
• Active monthly implementation of special offers in multiple product categories
• Successful restructure and digitalization of all documentation regardingsupport equipment in the field
• Warehouse stock management and procurement… Show more
• Warehouse stock management and procurement coordination with multiple departments resulting in 40% less OOS cases compared to the previous year

Zagreb, Croatia

• Working on 2 essential projects for a clients company
• Created new canned responses which raised CSAT by 10%
• No. 1 agent in the department for 4 months by volume of solved cases, customer satisfaction and performance
• Leading many documents suggesting work improvements and proactively looking for solutions

Zagreb, Croatia

• Worked on multiple crucial projects in the backend resulting in easier search navigation and filtering for the end customer
• Wrote multiple knowledge bases for the education of future recruits
• Lowered the SLA on 3rd party booking by 30%

Zagreb

• Managed a 20% sales growth in 6 months in given sales area
• Expanded the customer database by 14%
• Completed a 2 year growth plan in 6 months by company success criteria coefficient
• Collaborated with multiple departments on various projects within the company resulting in long-term profitable growth via expanding the portfolio

Zagreb, Grad Zagreb, Croatia

• Introduced a new cocktail menu, including 5 signature shots and a signature look on the Gin&Tonic
• Implemented combo offers, which raised the morning shift revenue by 300%
• Signature weekend parties with bottle offers

Zagreb, Grad Zagreb, Croatia

• In charge of beverage organisation on the "party train"
• Part time, 6-20 trips a year
• Implemented a cocktail menu for the first time, added a signature cocktail
• Led a team of 5-15 people

Crikvenica, Primorje-Gorski, Croatia

Zagreb, Grad Zagreb, Croatia

Dubrovnik, Dubrovnik-Neretva, Croatia

Zagreb, Grad Zagreb, Croatia

• CFD stock telephone trading sales

Pula, Istria, Croatia

Zagreb, Grad Zagreb, Croatia