Directing web development and online marketing activities, focusing on innovative approaches to present our mobile docks.

Responsible for overseeing project management and ensuring that the operations meet the agreed-upon project deliverables. Responsible for identifying business opportunities to drive revenues and increase profitability.

Gauging satisfaction, encouraging use of the platform, and identifying business opportunities. Conducting training courses and instructional demos. Mapping out and executing smart strategies to improve the quality of life for each client and their users.

Dedicated, strategically-oriented and results-driven technology leader with a proven track record of successfully implementing transformative solutions to drive efficiency and growth. Accomplished the seamless transition from QuickBooks to NetSuite within an 8-month timeframe for a multi-entity manufacturing company specializing in nutraceuticals. Demonstrated expertise in managing complex projects, web-based software deployments, optimizing shared inventory processes, and integrating multiple platforms (ERP/ecommerce/logistics).Led and orchestrated the end-to-end implementation of the NetSuite ERP system, replacing QuickBooks Desktop, resulting in vastly improved operational efficiency and scalability.Collaborated closely with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.Successfully managed a diverse project team, overseeing resource allocation, timelines, and budgets, resulting in the project being completed within an ambitious 8-month timeline.Customized NetSuite to meet the unique needs of the manufacturing company, including features for batch production, quality control, and multi-entity financial reporting.Engineered seamless data flows across multiple e-commerce platforms via API and middleware integrations, significantly improving customer experience. Concurrently, deployed predictive inventory efforts and real-time tracking, optimizing stock levels and reducing costs.Directed teams in the custom development of specialized software for blood test ordering, results reporting, and subscriptions, as well as referral tools for partner networks. Designed a suite of dashboards providing actionable insights for both internal and external stakeholders. Forged strategic alliances with vendors and synchronized IT agendas with internal stakeholders to meet business objectives.

Oversaw IT operations, from internal networks to external digital assets, with a dedicated team aligned to company goals. Manage diverse projects spanning websites, apps, and security measures. Collaborate with finance, sales, and marketing to enhance operational efficiency through tailored tools and reports. Contribute to executive-level strategy shaping the business direction. Maintain essential hardware including servers and printers.

Lead improvements to the technology needs of the company from the analytics and marketing to the internal servers / network and external websites. Built out a company intranet from scratch, and instituted project management tools. Supported the team's software and hardware needs while managing multiple projects for our various sub-entities. Streamlined a commission payout system from a two-week cycle to a single-day turnaround, achieving markedly improved accuracy in the process.

Oversaw the digital transformation, leading the revamp of the official app, diversifying magazine access channels, and successfully migrating the website to a high-performance architecture.

Website/server maintenance, troubleshooting, database/information management, payment gateway integrations and some programming.QA, editing, and manipulation of large amounts of data. (25,000+ products)Data scraping, entry, reporting, and organization.Graphic design(print/web) including banners, catalogs, billboards, postcards, video, advertising/social media imagery.Researching online technologies, marketing/business strategies, and our competition.Marketing via email, retargeting ads, Google Shopping, and printed materials, etc.Managing social media.

Oversaw all technology initiatives, built out web server infrastructure, managed Google Apps ecosystem, and spearheaded mobile web initiatives. Collaborated with global teams for technology deployment and led efforts in both on-site and off-site SEO. Administered various databases and managed email systems for optimal performance.

Conducted basic testing of website features to ensure functionality. Reviewed the user experience and monitored for system errors. Engaged in English editing and proofreading tasks. Assisted in communicating and resolving QA-related issues and bugs in collaboration with the development team.

Engaged clients with targeted advice on how to enhance their use of Verizon Wireless services and hardware. Led instructional sessions on device capabilities, fueled by a passion for technological innovation.I was consistently in the top 15% out of the 70 stores in sales, and always within the top 15% for spending return customers.

Helped customers with their wide array of questions involving technology and advised them on their hardware needs(from cellphones and televisions, to resistors and WiFi routers). Stocked, fronted, cashiered, etc.Trained new employees. Took care of many of the administrative needs the store had, sometimes including ordering, paperwork, audits, etc.