As a Sales Team Lead at Freedom Mobile, I maintain customer satisfaction, resolve issues efficiently, and offer expert assistance. I also train new hires, mentor team members, and ensure compliance with company policies and service standards. With the help of my team, I have helped the store achieve and exceed monthly performance targets.I recently became ECBA certified and looking for internship roles in business analysis where I can use my current skills and gain more knowledge in a new career path. I have a Bachelor's degree in Business Administration and Management from Concordia University of Edmonton, where I developed strong analytical, product, and communication skills. I am passionate about finding innovative solutions to business problems and enhancing customer experience.