.. Generate on-going & new business from channel & end customers in west India region.. Generating projects with Aten BOQ.. Promoting Aten New Products into the market.. Increase opportunities in pipeline.. Mapping key accounts for building relationships & generating business opportunities.. Equip partner & customers with product information, demos & training.. Regular reporting and reviews with senior management

.. Generate on-going & new business from channel partners .. Managing key partners being SPOC (single point of contact).. Regular scheduled meetings with the key partners for update on on-going business opportunities & also identify new business opportunities.. Identify potential and equip partner with relevant product information, demos & training in coordination with product management team.. Coordinate for timely delivery and payment .. Regular reporting and reviews with senior management

.. Handling business for world renowned brands such as:Barco (CAV projectors)Konftel (conference phones & collaboration solutions)Samsung (commercial displays)Vivitek NovoConnect product line (wireless collaboration, interactive panels, digital signage media player solutions).. Understanding and positioning apt product as per requirement.. Planning and maintaining apt product stocks as per market requirements .. Presentation on product line and detailing on USP.. Educating partner on advantages & key features of the products.. Analysis against competition products and prepare go-to-market strategy.. Implementation of effective strategies to maximize sales and accomplish set targets .. Marketing activities of focus products to generate leads and sales there-after.. Regular coordination with regional Sales team members to address queries and arm them with product advantages and comparison matrix

.. Technical consulting & designing vendor neutral solution related to virtualization, storage, backup & recovery, security & IT infrastructure based on understanding of customer pain points & needs in IT infrastructure and provide suitable solution with appropriate technology suiting customer environment and budget.. Presentation of solution as per requirement understanding

.. Successfully cleared 4 external audits from TUV Nord (India) without any NC which includes 1 Transition Audit, 1 Renewal Audit & 2 Surveillance Audit for the organization.. Implemented & monitored the defined Quality Policy, Quality Objectives & Quality System within the parameters of Quality system defined.. Plan, inform & carry out internal audits for the activities under scope along with the help of trained internal auditors and to ensure closure of any non-conformity subsequently

.. Understanding customer needs of passive IT infrastructure and surveillance requirement and provide with apt solution.. Support sales team by understanding and designing right fit solution

Successfully handled & completed below mentioned projects.....1. Hotel Shangrila :: IT Infrastructure Setup Consultancy, Mumbai2. Fitch Ratings :: New Office Network Setup, Mumbai3. Taj Hotels :: Active Directory & Exchange migration, Pan India4. Zodiac Clothing :: Network Infrastructure at Nyloc House, Mumbai5. Fiat India Automobiles :: Exchange & Oracle Implementation at Ranjangaon (Pune)6. DFS India :: Server Room & LAN Setup at MIAL (Mumbai International Airport Limited), Mumbai7. Cox & Kings / Exeego1 Travels :: IT infra documentation and team skillset refinement, Mumbai

.. Ensured availability of backup resource.. Timely action taken on customer feedback and review.. Understand customer infra and related details of IT infrastructure for providing customized SLA & SOW of FM Services.. Assess the technical competency levels of the engineers to be assigned at customer site to ensure that right skill is made available for managing site independently.. Manage proper documentation & records such as attendance, daily call records & escalations.. Periodic reviews with customer for feedback on FM engineer in terms of performance, adherence to SLA and escalations

Managing Reliance Industries Limited, Sewri handling a team of 18 FM engineers & 4 helpdesk coordinators to manage 1500+ users at site. Customer account was transferred entirely along with team members from Greenrose Computer Services Pvt. Ltd... Successful migration of Lotus Notes Domino server from R5.0.08 to R5.0.10.. Documentation, daily checklist for all IT utility rooms, monthly MIS reports, scheduling of backup.. Administration, monitoring, maintenance & troubleshooting of servers, services (DHCP, DNS, WINS, VLAN), user administration, data backup, Linux based Internet proxy server, Lotus Notes Domino server, Antivirus, local helpdesk.. Liaison with various vendors relating to the helpdesk activities, maintain Inventory of various IT related assets like PCs, printers, AMC & warranty for hardware & software

Managing Reliance Industries Limited, Sewri handling a team of 18 FM engineers & 4 helpdesk coordinators to manage 1500+ users at site. This customer account was transferred entirely along with team members to Wysetek Systems Technologists Pvt. Ltd.• Successful migration of Lotus Notes Domino server from R5.0.08 to R5.0.10• Documentation, daily checklist for all IT utility rooms, monthly MIS reports, scheduling of backup• Administration, monitoring, maintenance & troubleshooting of servers, services (DHCP, DNS, WINS, VLAN), user administration, data backup, Linux based Internet proxy server, Lotus Notes Domino server, Antivirus, local helpdesk• Liaison with various vendors relating to the helpdesk activities, maintain Inventory of various IT related assets like PCs, printers, AMC & warranty for hardware & software

Representing Wipro, handling a team of 3 FM engineers & 1 helpdesk coordinator to manage 100+ users at Mumbai & Daman.. Administration, monitoring, maintenance & data backup of Novell 4.11 (Intra Netware for Small Business) server, Antivirus server, POP3 Email server POP3 & Internet proxy server.. Monitoring and liaison with respective network vendors for LAN, WAN & leased connectivity.. Remote administration of remote location server and desktops with local IT support team.. Analysis of MIS reports, call statistics, related reports & monthly presentation for review meetings.. Regular maintenance of all desktops & peripherals for optimal performance and productivity.. Managing helpdesk, vendors & inventory at site.. Coordination during implementation of SAP and WAN connectivity

Successfully executed below assigned projects.....1. ICICI Bank :: Customized software installation, Western India (Maharashtra, Gujarat & Goa) 2. Maharashtra State Election Online Electronic Vote Counting, Solapur

Representing Wipro, member within a team of 5 FM engineers & 1 helpdesk coordinator to manage 400+ users at site).. Installation, configuration, troubleshooting & maintenance of hardware (desktops & printers), software (OS, Antivirus & productivity).. Assigned at special night shift during Y2K transition to ensure nil/minimal downtime of servers

Successfully completed assigned project.....1. A-Plus Computer Education :: New computer lab setup, Mumbai