Damon Colbert Email & Phone Number

Prospect, Ky, Us

Consult with different businesses/corporations as an executive consultant and contracted as executive for different business vendors. To provide expertise business consultation and serve as executive manager while analyzing the needs for clients. Improve business growth and help with change of management for organizations; as well as establishing brands or re-branding the business and/or products. As business executive, also had to serve as company project manager.Notable Accomplishments:•Event planning and mass media marketing for new or revamped companies.•Successful with the growth of startup products as well as startup business, serving as project manager and development manager.•Developed new techniques and concepts to expanding business to new and existing corporate clients. Also streamlined new products and services, by implementation of marketing strategies that helped increased earnings by 23%.•Successful with the economical budgeting, planning and marketing efforts for small businesses and vendors. •Promoted healthy customer relations by creating retention activities and incentives to retain business relationships and expand development.•Was able to become Executive Planner with Louisville Metro, and successfully planned and managed events held by the city.•Strategically taught staff to identify problems and trends by overcoming common objectives.•Analyzed different business opportunities to help grow organization by focusing on new and existing target markets and implementing marketing concepts with emphasis through social media.•Through marketing efforts and management every event or project was a success and exceeded all company expectations.•Helped fundraise and obtain thousands of dollars within a short time frame through management of capital campaigns.•Increased profitability of many of the corporate/business clients by managing there the P&L.

Non-Profit, 501(c) 3- Organization Development Work as a liaison between; The Cabinet for Health and Family Services, Local Agencies, Metro Government and The Judicial Cabinet and Drug Court to collaboratively run and operate a 24/7 in-patient drug and alcohol treatment facility.Managed local and federal regulations and contractual work, along with directing business policies and objectives.Handles marketing concepts and special web services for the local non-profit.Coordinates community involvement and support from local business and organization leaders.Facilitates; Transitional Awareness Training, Corrective Thinking and Resource Management classes. For Clinical and Non-Clinical agency staff. Maintaining organizational records, legal logs, financial documents and state required statistics which were required for state licensure compliance. Organize annual sexual harassment, HIPPA and employee safety training for the organization.Initiated fundraising efforts to generate funds for the non-profit.Handle all operations expenses, budget planning and fund allocation.Implements grant writing initiatives and special funds management.

Handled daily operations and general business functions for a regional outsource call-center.Within my corporate tenure, I generated nearly $65 million in business account revenue for the Louisville Based Vendor Site. My primary role was involved; managing the inbound iPhone divisions for the Apple Inc. Managed a 24/7 nationwide inbound call-center along with supervising 250 + Client Services Advisors. Our unit provided emergency assistance, customer support and referral services to Apple customer’s through-out North America - US region. Apple Product management and customer relations for all customers nationwide.Organized marketing campaigns, managed new product lines and created feed-back kiosk for corporate servicesMy position required close contact with the Vendor Managers to identify any sudden challenges. Provided my team with quick business solutions to accommodate our client’s business needs. Other related task(s) involved; strict time-line management, conducting WBR, QBR & Annual reviews.

Account Manager, focus on cable sales, customer satisfaction, and customer retention. Help managed a $13.5 million marketing budget and also a key member for managing over 300 employees. Had to manage customer accounts; by implementing new sales strategies and concepts to increase overall business. Handled operational tasks, daily administrative duties, and Regional Marketing/Sales efforts; with new and existing customers. Oversee outbound/inbound sales for account reps.Notable Accomplishments:•Led a staff of 25+, including team leads, account sales coordinators, and billing specialists in a customer care center environment. Monitor and identify areas for metric improvements on KPI.•Expanded territory sales by 400%. Built sales organization from ground zero and helped make our division #1 out of eight other company divisions. Also helped with the business development and moved company in top five in the U.S. for communication companies.•Represented the North America market to clients; developed and recommended marketing programs; developed new accounts; reactivated dormant client relations, deepened and broadened C-level and long term relationships. •Helped improved and grow company market share through implementation of project management and reaching goals of company metrics through WBR’s and QBR’s.•Successfully performed and managed new product launch with focus on new market initiatives with marketing research efforts.

Master Of Business Administration (Mba)

Ba, Business Management; Marketing; Organizational Marketing

Diploma