Damon Hill Email & Phone Number
Who is Damon Hill? Overview
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Damon Hill is listed as Director Service Quality at Progress Rail, A Caterpillar Company, a with 1439 employees, based in Aurora, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Damon Hill.
Damon Hill previously worked as Manager of Enterprise Applications & Software Solutions at City Of Aurora and Manager of Customer Success at Wi-Tronix, Llc. Damon Hill holds Bachelor Of Science - Bs, Automotive Technology from Montana State University-Northern.
Email format at Progress Rail, A Caterpillar Company
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About Damon Hill
Damon Hill is a Director Service Quality at Progress Rail, A Caterpillar Company.
Damon Hill's current company
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Damon Hill work experience
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Manager Of Enterprise Applications & Software Solutions
CurrentI was hired to lead six customer-centric teams that encompass 50% of the IT department and City’s top priorities, including Public Safety, Enterprise Applications, Workday ERP, Accela/Amanda, GIS, and Water Applications. My efforts have increased productivity, reduced missed project deadlines, improved agile processes, strengthened security, and cleared out development backlogs. My purview includes managing six supervisors and 22 indirect reports.
Manager Of Customer Success
I was promoted to this highly technical position, leveraging Agile practices and overseeing the success of over 60 customers and 14,000 remote assets by focusing development teams on critical customer needs. I managed nine direct reports, including customer account managers, data analysts, and interns, and collaborated internally and externally to close reliability and process gaps causing customers’ pain. During my tenure, I protected millions in annual recurring revenue, saved client relationships, and implemented analytics, process improvement, and project management best practices.
Senior Customer Success Manager
Margin Data Analyst
I was promoted to lead a six-person team to drive improvements to field service, suppliers, engineering, and productivity to enhance cost margin of long term service accounts. My achievements include reducing headcount by 75% (representing savings of $600K), raising reporting accuracy by 20%, and empowered account executives to secure million-dollar savings through analytics-based strategies.
Lead Services Fleet Program Manager
I was promoted to ensure the reliability and availability of 1674 GE Locomotives by implementing system processes, work scopes, and field modifications to drive fleet-wide improvements. In this role, I developed and implemented a reliability strategy for shop quality leaders at major locomotive repair facilities; improved effectiveness of reporting across the account; and mitigated millions annually by directing quality team strategy for audits, process improvements, and local training.
Quality Leader
I was promoted to develop local processes and work scopes to improve safety, locomotive reliability, and reduced cycle times; leverage detailed analysis of locomotive data to drive shop strategy; and implement data driven quality alerts to improve craft knowledge and experience.
Lead Technical Director
I was promoted to provide leadership and the strategy for a workforce of ~120 union craft, management, and exempt employees as GE transitioned into full management of the Denver shop. I led my team to manage difficult relationships as GE Exempts replaced union supervisors; improved annual maintenance cycle times; and mentored technical directors and craft through career, interpersonal, and technical training.
Colleagues at Progress Rail, A Caterpillar Company
Other employees you can reach at auroragov.org. View company contacts for 1439 employees →
Michael Yorchak
Colleague at Progress Rail, A Caterpillar CompanyAurora, Colorado, United States
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Brian Asher
Colleague at Progress Rail, A Caterpillar CompanyAurora, Oregon, United States
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Diana Denwood, Murp
Colleague at Progress Rail, A Caterpillar CompanyDenver, Colorado, United States
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John Jackson
Colleague at Progress Rail, A Caterpillar CompanyElgin, Illinois, United States
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Infotech Staff
Colleague at Progress Rail, A Caterpillar CompanyAurora, Colorado, United States
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Ben Ross
Colleague at Progress Rail, A Caterpillar CompanyLouisville, Colorado, United States
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Darren Abbott
Colleague at Progress Rail, A Caterpillar CompanyAurora, Colorado, United States
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Colton Warfield
Colleague at Progress Rail, A Caterpillar CompanyAurora, Colorado, United States
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Erick Del Angel
Colleague at Progress Rail, A Caterpillar CompanyPuebla Metropolitan Area, Mexico
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Seneca James
Colleague at Progress Rail, A Caterpillar CompanyAurora, Colorado, United States
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Damon Hill education
Bachelor Of Science - Bs, Automotive Technology
Bachelor Of Science - Bs, Diesel Technology
Associate'S Degree, Computer Science
Frequently asked questions about Damon Hill
Quick answers generated from the profile data available on this page.
What company does Damon Hill work for?
Damon Hill works for Progress Rail, A Caterpillar Company.
What is Damon Hill's role at Progress Rail, A Caterpillar Company?
Damon Hill is listed as Director Service Quality at Progress Rail, A Caterpillar Company.
Where is Damon Hill based?
Damon Hill is based in Aurora, Colorado, United States while working with Progress Rail, A Caterpillar Company.
What companies has Damon Hill worked for?
Damon Hill has worked for Progress Rail, A Caterpillar Company, City Of Aurora, Wi-Tronix, Llc, and Ge Transportation, A Wabtec Company.
Who are Damon Hill's colleagues at Progress Rail, A Caterpillar Company?
Damon Hill's colleagues at Progress Rail, A Caterpillar Company include Michael Yorchak, Brian Asher, Diana Denwood, Murp, John Jackson, and Infotech Staff.
How can I contact Damon Hill?
You can use AeroLeads to view verified contact signals for Damon Hill at Progress Rail, A Caterpillar Company, including work email, phone, and LinkedIn data when available.
What schools did Damon Hill attend?
Damon Hill holds Bachelor Of Science - Bs, Automotive Technology from Montana State University-Northern.
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