Actively engaged and experienced senior leader with a passion for building teams that deliver customer excellence and high-quality technical solutions. As a customer success executive, I lead customers through a holistic approach of setting expectations through pre-sales, seamless on-boarding product experience, and timely / effective customer support. As a technology manager I direct and inspire the engineering team to think agile, encourage innovation, ensure quality, formalize technical knowledge, respect unique abilities, and deliver with excellence. By homing in on these two passions, I have been able to deliver effective all-encompassing services in great companies such as Lockheed Martin, Leidos, Capgemini and Red Vector.