Damon De Leon Email & Phone Number

Poway, Ca, Us

• Active Security Clearance• Collaborates with Systems Infrastructure Operations to maintain and troubleshoot servers• Collaborates with Cyber Security Operations to secure network infrastructure servers, workstations, and peripheral devices• Collaborates with company suppliers and vendors to troubleshoot issues supplied software• Plans and coordinates day-to-day functions to ensure the operation and maintenance of computer systems, including Windows, Linux, Unix operating systems and applications• Performs software installation, configuration, and maintenance of end-user hardware• Troubleshoots and evaluates end-user hardware and software• Guide and develop plans for the implementation of system changes or upgrades including deployment, resource requirements, testing, documentation, integration, compliance, and safety• Schedule, conduct, and coordinate work assignments to meet project milestones or established completion dates• Utilizes analytical, verbal, and written communication skills to document, report, and present findings

Maryland Heights, Missouri, Us

Working in a fast paced, time critical environment supporting the warfighter and bringing innovative change and value to our Nation’s Navy and Marine Corps. Your goal will be to ensure that the technology infrastructure supporting our 24x7 Labs run smoothly and efficiently.Responsibilities include: creating, updating, and closing tickets in an enterprise ITSM.Contribute to the high availability, accessibility, and sustainability efforts of the lab’s operations.Perform cable management and installation, documentation, planning, and tracking.Responsible for racking and stacking hardware in the data center.Will be responsible for the shipping and receiving of hardware devices.Load basic configurations on end user devices, servers, network equipment, and storage equipment Assist in deploying enterprise technologies cloud.Support asset management and configuration management activities.

San Diego, Ca, Us

Responsible for on-site Desktop Support inquires from employees regarding issues/problems with their personal computers, software, including operating system's and office programs, peripheral hardware, and network and telecommunication systems.

Lynnfield, Massachusetts, Ma, Us

Provided on-site Desktop Support for over 200 users in the San Diego Office. Duties included: Windows 7 upgrade project, used LANDesk Management Suite for imaging and software deployment, Used Maas360 for Mobility Management, new hire setups, terminations, network printer setups\installation, and VPN access.(Juniper)

Pleasanton, California, Us

Provide all Desktop Support duties needed for over 300 Corporate Users.Windows Active Directory and Microsoft Exchange server administratiion, BMC Remedy Force Helpdesk Software, Shoretel IP Phone System, Office 365, MOL Admin Services(Windows PowerShell, Migrating mailboxes, etc). Perform multiple duties, including new hire setups, transfers, PC deployments, PC imaging(Via Clonezilla imaging system), Win7 rollout, Printer installs/setups.

Provided phone, hands on, and remote desktop support to a user base of over 500 people including those in the San Diego (CA), Memphis (TN), UK, Singapore, Japan, Germany, and Australia offices