Vp Of Marketing And Ecommerce
Fort Worth, Texas, Us
Strategize new e-commerce and local marketing plans for two brands, implementing new marketing automation and workflows. Lobbied and gained consensus from C-Level executives for creation and deployment of hosted auction solution. Build sales presence on major branded websites such as Amazon and eBay. Spearhead new technology stack to provide real-time inventory and integrated drop-shipping across 13 e-commerce channels. Establish business as non-resident importer to Canada.KEY COMPETENCIES: CROSS-FUNCTIONAL LEADERSHIP, COMMUNICATION, PERSUASION, STAKEHOLDER BUY-IN, SALES PROCESS, PAY-PER-CLICK, LOGISTICS, SOFTWARE IMPLEMENTATION, E-COMMERCE, TRAINING & DEVELOPMENT, MARKETING, ADVERTISING, ANALYSISStarted e-commerce sales channel, grew sales to $5.2M in FY 2018 from $0 in 2016 by building internal support ● Aligned management on best-in-class multichannel e-commerce management software, website CMS, and shipping software technology● Developed lead generation, advertising, multichannel fulfillment and shipping process● Trained all departments on new listing, sales, and fulfillment process● Configured 11 sales channels along with paid search advertising on each platformKEY COMPETENCIES: AUTOMATION, SALES PROCESS IMPROVEMENT, EVALUATION, RESEARCH, MONITORING, TRAINING & DEVELOPMENT, PERFORMANCE MANAGEMENT, ANALYSIS, EVALUATIONInstituted accountability for leads during period of high turnover by overhauling sales process● Implemented Customer Relationship Management (CRM) to track and market to existing customer base ● Researched and obtained support of senior leadership on appropriate software ● Customized sales process to integrate company best practices, including marketing automation for customer monitoring and team member accountability● Conducted trainings with salespeople to ensure understanding of best practices