• Thought partner & liaison for executive leadership team, aligning employee engagement initiatives and human capital strategy with organizational goals for a network of four sites (300 employees). • Provided strategic and tactical Human Resources coaching to site leaders on employee matters, designing action plans, conducting employee relations investigations & sharing best practices to drive cultural shifts in employee engagement, retention & commitment.• Designed templates, forms, engagement survey and reports to support people operations, data management, legal compliance & audit preparation.• Developed compelling and relevant content for weekly staff communication, hosted conflict resolution meetings, focus groups and office hours, creating a culture of access and feedback. • Planned and hosted recruitment events, group facilitations, focus groups, and interview sessions.

• Designed and implemented recruitment system, resulting in streamlined evaluation process, interview tools and templates.• Developed vacancy postings, network-wide recruitment announcements and employee incentives.• Managed staff recruitment for four campuses and the network office; created campus based recruitment team.• Performed internal control testing and documentation in preparation for annual HR audit; ensuring compliance with all federal, state and local legislation pertaining to personnel files.• Conducted investigations on personnel matters, consulting with legal counsel as appropriate.• Collaborated with partner organization to design and pilot the Spring Teacher Job Fair, resulting in over 50% increase in attendance from previous event.• Provided human resources generalist support as needed; Paycom administrator.

• Served as campus HR Manager, administering payroll (Paychex), policies, benefits, and contracts for 50 employees - provided support to CEO as needed.• Managed all stages of the employee lifecycle, including recruitment, integration and departure.• Responsible for planning recruitment and outreach strategies to engage students and families in Chicago, increasing student applications by over 35%, resulting in over $1,050,000 in campus funding.

• Provided operational and financial oversight to the Chicago campus, ensuring a seamless experience for students, partners, and faculty.• Disseminated faculty performance data based on student surveys. • Compliance officer, completed audits for student transcripts and applications.

• Responsible for leading site prospect research on industry leaders, cultivating the relationship, introducing them to the program and making internal recommendations, leading to new strategic partnerships.• Restructured and manages Volunteer Program, cultivating meaningful relationships with individuals and corporate social responsibility teams, creating programs and events that lead to engagement and revenue growth.• Events management; planned and executed logistics for site, volunteer, and Leadership Council events.• Collaborated with Development Team on executing fundraising goals.• Created volunteer communications plan and strategy, increasing engagement with external stakeholders.• Database administration, used Salesforce to build member profiles and manage relationships.

Operations:• Served as a supportive thought-partner to the Director of Operations and Strategy on a range of strategic questions and organizational initiatives, such as managing the growth strategy, creating the 2013 strategic operational vision, and change management tactics.• Worked across teams to create efficient systems and processes; built cross functional high performance Graduation team.• Provided support to the operations team on facility operations, supply management, budget, financial management, emergency evacuation procedures, and vendor management.• Coordinated logistics for staff meetings, staff related programming, Staff In-Service Days, Staff Off-Site Meetings, and Staff Celebrations.• Scheduled travel for team members.Human Resources:• Project Manager for vacant positions.• Site Taleo Administrator. • Completed phone screens with candidates, coordinated interviews with hiring manager.• Worked closely with the National HR team to ensure site compliance with all Year Up policies and procedures.• Handled high-touch and/or confidential matters with external and internal stakeholders.• Built and nurtured critical relationships with internal staff and key stakeholders.Learning Community Member:• Developed trusting relationships with students.• Facilitated Professional Skills workshops, interactive, energizers, and other team building activities.• Participated as a member of a learning community including serving as an advisor to 4 students.• Supported advisees and students throughout the Year Up experience, from the Learning and Development phase, on to Internship, and as Alumni.

• Successfully implemented a pilot version of The Wyman Center's Teen Outreach Program in five high schools- facilitating lessons on life skills, healthy behaviors, and sense of purpose.• Administered online pre-implementation surveys in six high schools.• Worked independently at assigned schools, managing site logistics, designing student projects, arranging guest presenters and managing social networking accounts. • Assisted with planning implementation schedule changes and sequencing within schools.• Gathered, compiled and analyzed program data, ensuring implementation fidelity and completing weekly reports.• Participated in strategic branding and marketing initiatives within the grant.• Designed four week intensive professional development summer workshop for 18 youth. Provided supervision, mentoring, and portfolio design workshops for 18 youth- resulting in the creation of an original song, poetry, and a mural. • Created innovative resources to improve access to healthcare, including digital tools and data mapping. • Created and facilitated professional development workshops on sexual health education for colleagues.

• Successfully managed the Stop-Out Student Campaign- an initiative designed to increase student retention rates among current and former students through providing academic support, communication, and registration guidance.• Administered make-up exams for undergraduate and graduate students.• Assisted Faculty with research and literature searches.• Completed over 400 student file audits using Datatel Collegue.• Attended student fairs, contacted prospective students, and organized a student resource fair.• Participated in the National Foundation for Teaching Entrepreneurship workshop with Thornton high school students.

• Provided outpatient mental health counseling and support groups to various populations.• Successfully managed over 100 clients in the following programs: HIV Psychosocial Support, Parenting, Independent Living for the Elderly, and Domestic Violence. • Scheduled assessments, completed intakes, terminations, and maintained client files. • Developed and facilitated community oriented health education workshops for diverse populations. • Facilitated weekly psychosocial support groups.• Researched, edited, and wrote grants and proposals. • Cultivated mutually beneficial strategic partnerships with community organizations; created MOUs and linkage agreements.• Recruited, trained, and managed volunteers for special events.• Surpassed departmental and agency audits. • Submitted updates and revisions to the employee policy and procedure manual. • 2010 Fundraiser Chair- secured over 15 silent raffle and auction prizes, guest speaker, entertainment, and a 50% food donation from caterer. Managed budget, publicity, advertisement and ticket sales.Attended the following trainings: 03/2008 Red Cross Fundamentals of Instructor Training08/2009 Focus on Youth with Impact Training05/2010 South Suburban Family Shelter,Inc. Domestic Violence 40 hour advocacy Training06/2010 SOAR SSI/SSDI Training

• Provided HIV prevention education services to the Joliet area. • Administed Ora-Quick HIV tests, counseling and referral services, and health education programs throughout the community. • Created an aggressive street outreach program, increasing the number of HIV tests given and walk in appointments.• Responsible for monitoring inventory, engaging the community, and integrating internet outreach in the risk reduction strategy.Attended the following trainings:06/2007 MATEC IDPH- Fundamentals of HIV Testing, Counseling and Referral07/2007 Diverse Communications- Internet Risk Reduction Counseling Training07/2007 MATEC IDPH- Core HIV and STD Prevention Training12/2007 CDC- Real AIDS Prevention Project (RAPP) Training