Da'Mon Fields Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Business Development and Client Relationship ManagementClient Engagement & Satisfaction: Lead and participate in activities to ensure that client needs are met, conducting frequent check-ins with assigned clients to assess satisfaction and confirm strategic alignment with the firm's products and services.Project & Campaign Support: Actively contribute to key business initiatives, including implementation work orders, sales campaign support, portfolio analysis and reporting, client meeting preparation, Value Articulation sessions, and team strategy meetings.Analytical & Administrative Expertise: Provide advanced analytical and complex administrative support to the business development and relationship management teams. Conduct in-depth analyses, including pricing benchmark studies, pricing reviews, vulnerability assessments, and preparation of Business Acceptance Committee (BAC) memos.Compliance & Risk Management: Oversee client onboarding and risk management activities, ensuring all actions align with compliance guidelines and screening standards, including BAC and Know Your Customer (KYC) procedures.Industry Engagement: Collaborate with the business development team to keep clients informed of industry developments and share the firm's thought leadership initiatives, strengthening client relationships and engagement.

New York, Ny, Us

Proposal and Strategic Communication ExpertiseValue Proposition Development: Collaborated with business development professionals to define and communicate Mercer’s value propositions in a strategic and impactful way through customized pursuits, proposals, and Requests for Information (RFIs).Compelling Messaging & Content Creation: Crafted clear, targeted content and messaging that aligned with the priorities of key decision-makers, board members, and investment committees for both corporate and non-profit clients, driving new business and client retention.Cross-functional Collaboration: Worked across diverse business lines and regions to guide internal stakeholders in highlighting Mercer’s strengths and differentiators for each targeted prospect, ensuring a unified, client-focused presentation.Presentation Design & Content Alignment: Ensured presentation designs and layouts were strategically aligned with proposal content and messaging, reinforcing key points and enhancing clarity for prospective clients.Adaptability in Writing Styles: Demonstrated a strong ability to adapt writing styles to suit varied audiences and objectives, finding the most effective ways to present complex ideas and essential information with clarity.Corporate Communications Expertise: Leveraged a comprehensive understanding of corporate communication strategies, technologies, and best practices to enhance proposal quality and effectiveness.Clear and Concise Content Delivery: Skilled in translating complex ideas into organized, concise content that meets key proposal criteria and supports strategic objectives.Stakeholder Engagement & Project Management: Coordinated with stakeholders, subject matter experts, and team members across levels to ensure on-time delivery of multiple high-priority assignments, consistently meeting competing deadlines and objectives.

New York, Ny, Us

RFP Management and Team LeadershipComplex RFP Execution: Managed the end-to-end execution of moderately large to highly complex Requests for Proposals (RFPs) in the defined contribution retirement plan market, collaborating with brokers, consultants, and sales directors to deliver high-quality submissions.Stakeholder Relationship Building: Established and maintained strong relationships with internal stakeholders, including administrative services, finance, investment management, recordkeeping, market strategy, and national sales teams, to align efforts with business development goals and strategic initiatives.Strategic Client Engagement: Actively participated in strategy meetings for premier clients, contributing insights beyond primary responsibilities to address key proposal objectives and enhance the overall strategic approach.Content Development & Quality Assurance: Contributed to copywriting, editing, and quality assurance tasks related to proposal content, ensuring messaging consistency and alignment with client needs and objectives.Reporting & Data Analysis: Generated and analyzed monthly, quarterly, and year-end activity reports for internal and external distribution, using RFP metrics to assess bid effectiveness and refine strategies based on award outcomes.Team Management & Development: Led the selection, management, and development of a skilled proposal writing team, fostering growth through mentoring and targeted training to enhance content quality and proposal success.

New York, Ny, Us

Proposal Development and Business Development SupportInternal Resource for Case Acquisition: Acted as a key resource for the national Case Acquisition and Development team, preparing comprehensive written responses to Requests for Proposals (RFPs) from brokers, consultants, and board members in the non-profit, defined contribution retirement plan market.High-Quality Proposal Delivery: Supported the business development team by delivering professional, timely, and accurately crafted proposals, ensuring each response was concise, well-developed, and aligned with the firm's high standards.Client-Specific Customization: Provided tailored, client-specific responses by accessing content databases, consulting subject matter experts (SMEs), and conducting product and functional research to address each client’s unique inquiries and needs effectively.New Business Acquisition & Retention: Contributed to both new business acquisition and client retention by understanding and leveraging sales strategies, value propositions, and service capabilities, integrating these elements seamlessly into RFP responses.Stakeholder Collaboration & Support: Served as an extension of the business development team, providing exceptional service to internal stakeholders and accurately reflecting the company’s offerings and capabilities to prospective clients and their decision-makers.

Master Of Arts Degree, Corporate & Organizational Communication

Bachelor Of Arts Degree, Communication (Journalism & Public Relations)