Damon West Email & Phone Number

Hamilton, OH, US

United States

• Oversee massive enterprise LDAP/AD directory aggregation as 3rd tier escalation SME in a non-operational role.
• SME in AWS architecture and deployment.
• Tasked with redesigning outdated on-prem infrastructure and moving to AWS.
• Designed infrastructure to dynamically expand and contract based on load demands, maximizing load and cost.
• Architected and deployed innovative, multi-tier infrastructure that leverages multiple AWS technologies, including Autoscaling, Elastic Load Balancers, Lambda, CloudWatch, EC2, S3, Glacier, SQS, and SNS which leverage.
• Utilized Packer, Ansible, and custom built Cloudwatch application alerting to create an environment that scales based on customer demand, maximizing run rate cost savings.

• As a Senior Engineer on a small team, I hold primary responsibility for Exchange messaging, email archive, Load Balancers, eDiscovery, Linux servers, VMware, Cisco Blade Server infrastructure, Azure cloud initiatives.
• Built the company’s first hardware load balancer environment to front our Exchange and Citrix enterprise initiatives
• Designed, built, and migrated enterprise Exchange 2010 environment to Exchange 2016 on prem with complete project responsibility
• Designed, installed, migrated and managed transition from Exchange 2003 to Exchange 2010
• Played primary role in consolidating physical infrastructure to virtual with a current ~90% virtualization
• Played primary role in designing, planning, and migrating two onsite datacenters to remote lights out datacenters

• Senior infrastructure design, engineering and management.
• Designed, built, and migrated company Windows infrastructure from Windows 2000 to Windows 2003.
• Leveraged Active Directory and Exchange knowledge to streamline the design and increase efficiency in a newly designed Windows environment.
• Responsible for day to day management of Windows 2000/2003 and Exchange 2003 enterprise infrastructure.
• Acts as subject matter expert for all applications introduced into the Windows environment.

• Eight direct reports
• Management of highly technical engineering team that supports core business.
• Successfully juggle staffing for Operations, Support and internal IT needs.
• Successfully manage all departmental HR issues such as hiring, discipline, and morale.
• Played key role in developing metrics and reporting that reflect efficiencies and utilization of the Engineering Department.

• Team lead with ten reports; five in India, five US based.
• Management of global environments through hands-on technical involvement, peer knowledge sharing
• Key technical management role in the rollout of a global, enterprise wide Exchange 2000 solution designed to replace the existing 460,000+ user Exchange 5.5 environment.
• Developed installation plan, specify hardware, direct, and document addition of additional Exchange 2000 clusters into existing environment
• Piloted and managed an enterprise iPlanet messaging solution. Served as liaison between customer and vendor, offering solutions to complex integration, management and political issues.
• Directly responsible in the success of a 30,000+ mailbox, global Microsoft Exchange environment by utilizing proven technical skills, streamlining redundant processes, automating former manual processes

• Managed day-to-day operation of a 150+ user PC LAN that included server, network, desktop, OS and application level support.
• Selected for demonstrated ability to design and develop an asset management database in Microsoft Access to track all computer hardware/software within corporate office.
• Selected for interest and skills to be a developer of the new E. W. Scripps Intranet, which included designing homegrown browser based applications that would minimize external consulting cost and improve productivity.

• Superior technical skills and the ability to quickly resolve complex hardware and software problems.
• Tasked to handle front-line, immediate need computer problems.
• Trained new computer technicians and developed and cultivated strong customer service skills.

• Chosen for programming skills to create an add-in tool that automated the separation and annotation of streets along specified boundaries and addresses in a precision geographical mapping program.