Damon Keele Email & Phone Number

Sparks, Nv, Us

Sparks, Nv, Us

St Paul, Mn, Us

San Francisco, California, Us

Consult with business partners and business leaders to develop and maintain learning strategies for curricula needs.Fulfill Project Lead responsibilities for high level projects to ensure special requests and innovative initiatives are completed in a timely manner.Design engaging training, for both in-person and virtual environments, that meet both regulatory requirements as well as line of business needs.Conduct pilot programs for new courses and curricula to gain feedback to improve learner experience.Troubleshoot technical issues with current courses and curricula and remediate the problems in a rapid manner to ensure learners ability to complete training is not inhibited.Perform research and development proof of concept projects and testing for new programs and technologies that may be used to further improve learner experience when participating in training.Complete extensive testing of courses in the LMS to ensure they function properly, meet all company standards, and provide a positive learner experience before they are published and made available to employees

San Francisco, California, Us

Design, develop, and maintain curriculum for multiple lines of business.Innovate new activities to better engage learners in multiple methods of delivery, including instructor lead paper based, virtual, and E-learning courses.Consult with business partners and leaders to develop and maintain learning strategies for curriculum needs.Meet deadlines for various tasks to ensure designing and maintaining curriculum is completed when needed.Create, design, and facilitate content for team use; such as intranet team websites, team meetings, and guided demonstrations for new tasks.

San Francisco, California, Us

Delivered standard training material for multiple roles through directive teaching methods to help individual contributors and managers develop crucial job skills. Classes were delivered through both in-person and virtual methods across six States. Used expanding knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions. Provided one on one or group coaching to assist in the learning of new skills. Supported peers and partners through project management as well as recommend modifications to instructional designers to keep course content clear, up-to-date, and relevant.

San Francisco, California, Us

Performed the roles of Branch Manager, Service Manager, and Personal Banker. Helped customers succeed financially through assessing their financial needs and providing customized options to meet their needs. Ensured that all daily, weekly, monthly, and quarterly tasks were completed accurately and on time. Provided developmental coaching to team members in order to further their careers.

San Francisco, California, Us

Managed the Teller Services Team to ensure prompt and efficient transaction processing and increased customer satisfaction through quality customer service. Created, trained, and coached a highly successful service and referral team. Continually scheduled staff efficiently to maximize resources and achieve service and sales goals. Ensured compliance with all audit and operational regulations and guidelines.

San Francisco, California, Us

Offered banking products and services to current and prospective customers. Managed customer portfolios, serviced relationships, and provided products and services as needed. Provided a broad base of financial and credit services with the goal of achieving the customer's financial success. Developed and maintained relationships with Wells Fargo partners to maximize opportunities for customers to succeed financially. Used analysis tools to identify customer's product needs and made outbound calls, typically by phone, to build stronger relationships with customers.

Bachelor'S Degree, Technology Business Management

Associate'S Degree, Automotive Technology