Damon Leardini Email & Phone Number

Greater Sacramento

Sacramento, California

Tracy, California

Sacramento, California

Seasonal package handler working on the sort line.

Sacramento, California

Sacramento, California

Sacramento, California

Rancho Cordova, California

• Work effectively both independently and in a team environment to address customer needs and concerns pertaining to their accounts• Effectively deal with customers to establish and maintain positive working relationships by providing appropriate resolution for customer issues and concerns during escalated and normal situations• Provide technical support and troubleshooting of customer device and service issues• Provide exceptional customer service experience and success while working in a fast paced continuously changing environment• Self-motivated, enthusiastic and customer service oriented with commitment to customer satisfaction

Sonora / Manteca, Ca

• Investigate and apprehension of shoplifters and dishonest employees• Performed weekly loss prevention audits to ensure compliance• Conduct trainings and educated store personnel about Shrink prevention• Prepare and assist store management with annual inventory• Built partnerships with local law enforcement personnel• Testified in court when necessary• Conducted post apprehension interviews of shoplifters and dishonest employees• Reduced annual Shrink percentages in both locations• Used CCTV and IBR to conduct investigations.• Performed weekly audits and assisted with inventory preparation and annual inventory.• Conducted trainings and educated store personnel about SHRINK and how to avoid it.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science (B.S.), Criminal Justice/Law Enforcement Administration