Damon Romano Email & Phone Number

Liincoln, Ne

I lead an engineering team closely aligned with our Account Solutions group, the single largest revenue driver in our business, helping modernize the way they work and ensuring their ongoing efficiency gains.

Nashville Metropolitan Area

I lead an Engineering - Compliance team where I sit between Corp. Legal and software development, ensuring that our software remains compliant with all relevant local, State, and Federal laws, rules, and regs.

Nashville Metropolitan Area

I lead three fantastic teams in the IT Collections group: Production Support, Foundational Support (a new team I've built focused on app health & maintenance and compliance coding), and a project delivery team. My focus is on developing my people, implementing an Agile transformation with Scrum, and continuing my own growth as a servant.

Greater Nashville Area, Tn

-I led the Application Support team for a large medical IRO company. Our app ran on eight subsidiary businesses with 2,000-ish users and at that time flowed about $800M in revenue. We protected the devs, translated for the users, and were the tip of the UX spear & the face of the app team to the outside world. -Built the team from scratch as a new leader. Coached & mentored. Remote team of seven working across platforms, interfaces, and timezones, achieving client integration objectives and others set by the Director, always either budget neutral or under budget.-Pro-actively engaged with leadership from our supported business to gather requirements, establish and shepherd project timelines, and coordinated with DevOps and delivery teams to refine priority and help maintain consistent on-time delivery of major fixes and new features.-Led Support team’s migration from Axosoft to Jira’s Support Desk module, including implementation, training, and synching up with Jira’s software development management module. -Ensured end user-focused priority for development and Support-led, limited-scope projects. Decoded business needs via requirements gathering and process & new feature development. Fostered individual team members’ aspirations to harmonize them with business needs. -Provided periodic reporting to Director on inflow & resolution of support tickets by problem type, by supported business unit, by ticket aging, and by team member.

Greater Nashville Area, Tn

Lead Support. Ticketing management using Axosoft. I receive, triage, delegate, research, troubleshoot, escalate, and resolve support tickets for three business units. I communicate with staff, contracted physicians, software developers, and management. I translate between those groups to ensure the clarity and priority of each ticket, story, and feature request; I learn what they mean when they don't know how to express it; I manage expectations within the bounds of sustainable velocity.I maintain balance between protecting my developers from the ravening jaws of insatiable external stakeholders with pushing for features or timelines that are essential for client success.I am the cause of the clients' staff satisfaction after the sale. I am the canary in the coal mine for any problems that develop at the client level. I keep folks happy.

Nashville, Tn

The Web Developer Bootcamp is a six-month, full-time web dev program. The curriculum taught me the skills and technologies required to become a full-stack software developer. For me, the bootcamp was also my introduction to programming and prepared me to work in and build the code associated with websites, web apps and hybrid mobile applications.-Front-end web development with HTML, CSS and Javascript/AngularJS-Back-end web development with Python, Django, and the DjangoREST framework-Application deployment and management-Skills necessary to join a development team as a junior developer

Greater Nashville Area, Tn

1) DMCA enforcement; from initial, informal contact with violators/infringers through formal take-down notices.2) General contract drafting, including e-commerce partnership/affiliate agreements and employment agreements.3) Ongoing policy review with owners to ensure corporate compliance with state/federal regs. and to identify opportunities for efficiency improvements.

Nashville, Tennessee

Administrative hearing officer: trier of fact and law in Tennessee's unemployment appeals tribunal. Disposed of more than 2,000 such appeals.

Nashville, Tennessee

With Office of the General Counsel. Assigned to provide legal services to Division of Fire Protection, Department of Commerce & Insurance.

Nashville, Tn

For the Regulatory Boards section, I reviewed formal complaints against licensed professionals and businesses and prepared investigation requests. Conducted legal research and drafted internal position memos.For the Fire Prevention section, I reviewed public records requests related to fire-based fatalities and redacted and prepared investigatory files for public dissemination. Legal research. Extensive public contact in emotionally and financially sensitive matters.

Nashville, Tennessee

J.D.

Nashville, Tn

After spending a short time editing the written decisions of the other 20-25 Hearing Officers in the Unemployment Insurance Appeals Tribunal for grammar, syntax, and substantive content, I was asked to lead a small team of editors. I held editorial duties for approximately six months. Later, I I trained to conduct those same administrative hearings within a limited scope of issues. During my tenure at the TN DoL, and before attending law school, I conducted over 2,000 administrative hearings at a rate of seven to 10 each business day, including issuing written decisions and orders. For the third quarter of 2010, I was the least-reversed hearing officer in the Tribunal on appeal to Chancery Court.For about a year-and-a-half, on delegation by the Tribunal's Director and with instruction from the Chief Hearing Officer, I was solely responsible for answering administrative and procedural requests relating to the Tribunal's business. That included deciding and answering approximately 50-80 daily requests for subpoena, continuance, withdraw, and change-of-venue and for processing Notices of Appearance and evidentiary materials.During the Summer of 2011, I returned to the Tribunal after my first law school year. I resumed conducting administrative appeal hearings and was asked to develop the approach to a new issue coming up before the Tribunal due to a change in state unemployment law, and later to promulgate a training memo to other hearing officers that would serve as a template for how to properly proceed, issue-spot, and rule with regard to that issue.

Full-Stack Developer Bootcamp

Six month, full-time, intensive software bootcamp emphasizing modern full-stack development and technologies. Developed and deployed.

J.D., Law

B.A., Liberal Arts

Activities and Societies: Frasatti Society, Delta Epsilon SigmaMagna cum Laude. Delta Epsilon Sigma is a national scholastic honor society.

Diploma, College Prep.