Damon Summers

Damon Summers Email and Phone Number

Customer Support Manager @ OakGate Technology
loomis, california, united states
Damon Summers's Location
Roseville, California, United States, United States
Damon Summers's Contact Details

Damon Summers personal email

n/a
About Damon Summers

Damon Summers is a Customer Support Manager at OakGate Technology. He possess expertise in fibre channel, scsi, embedded systems, firmware, debugging and 27 more skills.

Damon Summers's Current Company Details
OakGate Technology

Oakgate Technology

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Customer Support Manager
loomis, california, united states
Website:
oakgatetech.com
Employees:
21
Damon Summers Work Experience Details
  • Oakgate Technology
    Customer Support Manager
    Oakgate Technology Feb 2018 - Present
    Loomis, Ca
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  • Toshiba Memory America, Inc. (Tma)
    Product Support Engineer
    Toshiba Memory America, Inc. (Tma) Mar 2017 - Feb 2018
    Folsom, Ca
    • Acted as product expert interface between Toshiba’s SSD SRDC (Storage Research and Development Center) and Marketing and Support teams. Engagements focused on the Data Center and OEM customer markets.• Partnered with Toshiba Marketing on customer Concept and Design Reviews.• Led and managed joint engineering/IT project creating Service Desk customer support web portal interfacing into internal JIRA support and engineering databases.• Executed pre-qualification testing for Toshiba NVMe Data Center SSD’s with Facebook OCP server technologies and SATA OEM SSD’s with Dell Gen 14 servers.
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  • Hewlett Packard Enterprise
    Systems Software Engineer
    Hewlett Packard Enterprise Jan 2016 - Feb 2017
    Roseville, Ca
    • Led transition of Site Replication feature test and qualification for the 3Par array in Roseville from existing Tier 2 OS SLES Linux testing to Windows 2016 to align with HPE’s Tier 1 operating system support strategy.
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  • Avago Technologies
    Staff Applications Engineer
    Avago Technologies Apr 2004 - Nov 2015
    Roseville, Ca
    Acquired Emulex Corp. – 2015Acquired Sierra Logic Inc. – 2006• Collaborated with enterprise storage customers (vendors and OEMs) in a client facing role to ensure integration and implementation of both embedded multi-storage protocol bridges and CNA (Converged Network Adapter) target applications. • Provided “high-touch” multi-year customer management for co-development, encompassing pre-sales firmware and product feature requirement definition phases, test and qualification through GA, and field support for customer implemented storage products.• Multi storage protocol bridging technology with Sierra Logic included SATA, Fibre Channel, and SAS technologies in virtualized HDD and SSD back-end array applications. CNA target technologies with Emulex included Fibre Channel, Ethernet, FCoE, and iSCSI through Emulex’s PCIe interface standard.• Skills utilized were triage and debug of customer found firmware and driver issues, in-depth protocol analysis, issue database management and tracking, and test implementation for customer specific applications.
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  • Hewlett-Packard
    Systems Software Engineer
    Hewlett-Packard May 2001 - Apr 2004
    Roseville, Ca
    • Test Lead responsible for the development and direction of test and debug efforts.• Drove integration of a Fibre Channel to SCSI bridge product into a large scale data center application.• Skills utilized were vendor co-development across HP divisions, SCSI and Fibre Channel protocol analysis, and test plan development.
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  • Stornet Inc
    Solutions Sales Engineer
    Stornet Inc Nov 2000 - Apr 2001
    San Jose, Ca
    • Scope of work included implementation and installation, as well as pre-sales configuration of tape backup and SAN solutions. • Worked with and attended training for disk array products from EMC/Clariion, LSI, Hitachi, and tape backup software products from Veritas and Legato. • Deployed solutions into both UNIX and NT/2000 environments.
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  • Hewlett-Packard
    R&D Specialist
    Hewlett-Packard Aug 1999 - Nov 2000
    Roseville, Ca
    • Conducted IO performance characterization and modeling of HP’s line of mass storage products including the FC60 midrange disk array and the EMC and XP family of high end cached disk arrays. Also, did preliminary work measuring the effects of SANs on device performance using Brocade switches to create Fibre Channel Fabrics. Other projects have included creating a FC60 field tool to output predicted IO performance of any particular array configuration. • Responsibilities included performance measurement through the use of configuring test scripts, evaluating the quality of the results, and processing that data into graphic form. Other responsibilities included the calibration of differing IO performance measuring tools, and the configuration and management of the team’s compute infrastructure and test hardware. Also worked closely with the team’s software engineers in the development of HP tools to measure IO workload and mimic that workload on different systems to optimize performance for customers.
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  • Emc
    Senior Design Engineer
    Emc Mar 1999 - Aug 1999
    Roseville, Ca
    • Supported the EMC and Hewlett-Packard joint R&D efforts to ensure HP-UX compatibility with EMC’s line of Symmetrix integrated cached disk arrays. • Work entailed optimizing Symmetrix configurations for HP’s various testing methods, debugging error codes internal to the Symmetrix, and relaying that data to EMC headquarters for upgrading of firmware code. Also, ran certification tests for the HP Fibre Channel Switch project to uncover issues found in the HP Fibrechannel driver. • Training included in-depth courses focused on the Symmetrix product line of EMC.
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  • Manpower Technical
    R&D Specialist
    Manpower Technical Mar 1997 - Mar 1999
    Roseville, Ca
    • Worked on a two year contract for Hewlett-Packard in a Research and Development lab certifying new mass storage for use with HP-UX through testing of new storage device compatibility with released products including SCSI and Fibre Channel drivers, latest operating system patches, and diagnostic utilities. • Responsibilities included design and implementation of test plans for certification on HP’s UNIX servers with all supported HP-UX operating systems, investigation of new tests and optimizing current testing techniques through the use of UNIX shell scripts. • Skills utilized also included System Administration of test software servers and use of HP logic analyzers.
  • Falcon Systems Inc
    Systems Engineer
    Falcon Systems Inc Jan 1995 - Mar 1997
    Sacramento, Ca
    • Responsibilities entailed supporting Falcon’s product line of UNIX storage solutions including mass storage devices such as SCSI and Fibre Channel RAIDs, as well as debugging and developing Falcon’s own line of NFS servers. • Activities included field support for products already sold as well as performance and compatibility testing for new products. • Skills used included System Administration and networking with UNIX (HP-UX, AIX, SGI Irix, Digital-UNIX, Solaris, and SunOS), NT and NFS systems, Shell Scripting, and writing HTML files for a product configuration database I designed.

Damon Summers Skills

Fibre Channel Scsi Embedded Systems Firmware Debugging Device Drivers San Hardware Iscsi Unix Soc Cloud Computing Linux Pcie Asic Testing Virtualization Storage Area Network Long Term Customer Relationships Customer Engagement Hp Ux Fcoe Application Specific Integrated Circuits 3par Ibm Aix Windows Server Suse Linux Enterprise Server Red Hat Linux Microsoft Cluster Solid State Drive Serial Ata Sas

Damon Summers Education Details

Frequently Asked Questions about Damon Summers

What company does Damon Summers work for?

Damon Summers works for Oakgate Technology

What is Damon Summers's role at the current company?

Damon Summers's current role is Customer Support Manager.

What is Damon Summers's email address?

Damon Summers's email address is da****@****lex.com

What schools did Damon Summers attend?

Damon Summers attended California State University-Sacramento, Sierra College.

What skills is Damon Summers known for?

Damon Summers has skills like Fibre Channel, Scsi, Embedded Systems, Firmware, Debugging, Device Drivers, San, Hardware, Iscsi, Unix, Soc, Cloud Computing.

Who are Damon Summers's colleagues?

Damon Summers's colleagues are Michael Carlin, Paul Tokarowski, Oksana Ruderman, Patrick Tumulty, Ethan Thompson, Jim Sladek, Tristan Watts-Willis.

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