David Martin Email and Phone Number

• Developed and taught a training series to improve and develop volunteer performance, which covers organizational policies, health and safety guidelines, documentation, and incident reporting • Assesses the needs of the organization as a whole, specific programs, and individual staff in order to determine volunteer requirements and make appropriate matches of volunteers to staff supervisors• Identifies and implements cost effective solutions to efficiently promote and market available volunteer opportunities• Screens resumes/applications, conducts telephone and in-person interviews, completes reference and background checks and extends volunteer/co-op placement offers• Trains and provides ongoing supervision to a team of 50+ volunteers and co-op students and 25+ staff yearly that are involved in the volunteer/staff partnership• Plans a yearly event during National Volunteer Week to recognize volunteers for their philanthropic efforts • Attends community events to promote the importance of volunteerism and the benefits of choosing the YMCA• Maintained an accurate roster of volunteers and co-op students, contact information, and volunteer/placement hours using Raisers Edge

• Successfully prepares over 300 clients per year for employment through the facilitation of workshops, one to one employment counselling, referral to community resources and consultation with Job Developers to secure employment opportunities while maintaining a positive outcome percentage of over 95% for over 9 consecutive years• Assists job seekers who have faced lay-offs attain new skills through re-education by determining their funding eligibility and suitability and helping them both with conducting labour market research and completing necessary documentation for Second Career funding• Conducts career exploration sessions to assist client in identifying possible career paths through the use of Career Testing tools (CAPS/COPS/COPES) • Conducts a thorough intake process, gathering necessary information, assessing crisis level and utilizing crisis intervention techniques when necessary, verifying eligibility for on-site and community programs and making referrals to a wide array of community supports including housing programs, OW, ODSP and mental health services • Provides counselling to entrepreneurs with small business concepts and assists them in obtaining income and entrepreneurial support while they develop and start their businesses• Creates plans of action with clients to address barriers to employment and client needs; regularly meeting with clients in person and communicating via telephone and e-mail to insure appropriate steps are being completed to move clients closer to both short-term and long-term goals• Actively advocates on behalf of clients to community agencies, employers, services and programs that will move them closer to their employment and life goals while adhering to a strict confidentiality code• Provides clients with information on employment opportunities that are compatible with their interests, skills and abilities by analyzing available jobs and identifying specific tasks to match jobs to clients

• Maintained resource centre by ensuring clients were following the established Code of Conduct, updating materials and resources, assigning duties to volunteers and college placement students, and maintaining a neat and orderly centre • Entered information into appropriate databases while ensuring data quality; maintained accurate data on a daily basis, and produced written and statistical reports on a monthly basis• Participated in program marketing, maintained distribution lists, and faxed and emailed workshop calendars and event flyers to community agencies• Created and facilitated Networking through Social Media workshop that was attended by over 100 job seekers in 2011• Provided resume and cover letter assistance to over 500 centre members through revamped Resume and Cover Letter workshop in the 2011-2012 fiscal year• Facilitated employment workshops for adult and youth job seekers, including: Resume and Cover Letter Creation, Interview Skills, Networking through Social Media and Job Search Techniques• Conducted intake and assessment of new clients and provided appropriate referrals to programs and services that would assist them in meeting their employment goals• Provided informal employment counselling to job seekers utilizing Resource and Information Centres

• Developed job descriptions, interviewed and hired staff to fill various support positions and provided ongoing training and leadership to a team of project staff (ranging from 5-10 depending on the funding year)• Created and implemented Industry Canada’s (IC) CAP Youth Initiative/One-on-One Computer Training program for the Durham Region which in its pilot year served over 1000 Durham residents and continued to be a successful resource offered at many employment resource centres and public libraries until 2015• Organized meetings between Employment Ontario Service (ES) providers and MTCU representatives to discuss challenges faced during the transition to the new Employment Service model• Prepared marketing packages and promotional materials for EO, IC and ODSP funded services• Facilitated meetings, including: EO Service Providers Implementation Team meetings; Job Developers Meetings and Networking Meetings• Coordinated an awards ceremony attended by over 250 people celebrating successes in employment for individuals with disabilities; which included all planning, budgeting, outreach, securing funders/supporters and appropriately delegating tasks to Project Assistants• Created new funding proposals and updated existing proposals, that assisted DREN to continue to offer a variety of services to the Durham community• Tracked progress of various programs and projects using Microsoft Project and reported updates to funders on an on-going basis insuring appropriate transparency• Developed marketing and outreach materials for various federally and provincially funded programs• Promoted Employment Ontario Services to the Durham Region community; Connecting clients with community and employment supports

• Created training materials for Accessible Customer Service training sessions• Provided I.T. services, including: launching company website, setting up e-mail for staff and basic trouble-shooting