Michael Damstrup Email & Phone Number

Copenhagen Area, Capital Region, Denmark

Region Hovedstaden, Danmark

Stationed at Danmarks Nationalbank, see job description above

Copenhagen Area, Capital Region, Denmark

Originally Athena IT-Group A/S, later acquired by Sentia Denmark A/S

Københavnsområdet, Danmark

Herlev, Denmark

Upon graduation from my Master’s degree, Klestrup partners (Now Hosters) decided to create a new internal department named BizDev (Business Development), and I was employed as one of the original three employees in this new department, operating directly under the CEO. The primary function of this department is to foster growth, professionalism and maturity for the company, through implementing best practices and compliance towards well-known international standards and regulations.During my work at Klestrup partners i had multiple responsibilities and tasks, including:- Customer based SLA and KPI development and monthly reporting- Drafted and wrote multiple public and private tenders, and performed contract negotiation upon winning a bid- Developed new customer contracts for KP’s services and products- Project management in regards to customer’s IT infrastructure and service transition in and out, disaster recovery procedures, answering tender opportunities- Internal strategizing, road mapping, business case creation, systems integration and implementation- Implementation of ITIL based systems, processes and procedures throughout the organization- ITIL training for KP’s IT supporters and technicians and use of KP’s ITIL based ITSM system- Audit reporting and ensuring compliance with ISAE 3402 type 2 - Presales for KP’s sales department- Process creation, standardization, implementation and documentation- Service Delivery Manager for key customers interacting with all levels of the clients’ organization, working with, and reporting to the customers’ C-level executives.

Herlev, Denmark

Klestrup partners is a SMB offering IT as a Service, from simple backup services to full scale IT outsourcing and software development. Klestrup partners won the IT departments outsorcing tender from my previous employment at KORA, and the three part-time students running IT departments (myself included) were to be transferred to the bidder that won the tender.Primary work assignments and responsibilities included:- IT support for the KORA users and development of Knowledge Base Articles for the other IT supporters at Klestrup partners- Primary IT supporter for Bluegarden (Denmark, Norway and Sweden) for 300 users, where Klestrup partners was Single Point of Contact. Coordinated tasks and issues with Bluegardens internal IT department. Helped prepare Bluegarden for an outsourcing project for their entire IT department

Copenhagen, Denmark

KORA, previously AKF, is the result of a merger between AKF, DSI and KREVI which all three were publicly funded governmental research institutes. During my second employment at KORA, our work responsibilities also consisted of creating a complete public tender (RFP) in close cooperation with the Attorney General, since KORA was about to outsource their entire IT department.

Ballerup, Denmark

Student job at one of Denmark’s leading IT and software companies. The employment was a project based contract, which consisted of software testing and quality assurance for a new IT system for the Danish Prison and Probation Service, in which their primary system was completely rewritten in a contemporary programming language and updated with a new GUI. Primary work assignments and responsibilities included:- Creating, documenting and executing test cases and scripts- Black and white-box testing- Continuous reporting to the development team based in Denmark and India- Error descriptions and documentation in close collaboration with a representative from the Danish Prison and Probation Service- Worked with the SCRUM method and HP Quality Center Solution

Copenhagen, Denmark

Student temping job for a Danish Institute of Governmental Research, while the previous assistant had a semester abroad. The IT department consisted of 3 students (myself included) that effectively managed the institutes IT operations, for a company size of 150 employees. Primary work assignments and responsibilities included:- Scripting with AutoIt and PowerShell- Daily IT Infrastructure maintenance and operations- Backup and disaster recovery- Support and helpdesk- Supplier contact and procurement- Development of IT-related work procedures, guides, training material and systems documentation.

Copenhagen, Denmark

Student job with maintenance of the daily IT-operation of the largest Danish publicly listed real estate and service company in Denmark. Primary work assignments and responsibilities included:- IT support and helpdesk for the 400 employees- Supplier contact and procurement- Network configuration and maintenance- Development of IT-related work procedures, guides, training material and systems documentation- Daily maintenance of the webpage, servers, and the IT-infrastructure- Implementation of new IT-systems

Master Of Science (Msc), Business Administration And It Management, 9.6

Cand.Merc(IT.) (Danish name for the education) is a business economic and managerial study program in English that combines economics.

Bachelor Of Science (B.Sc.), Business Administration And It Management, 9.1

Activities and Societies: During my Bachelor program at CBS, I enlisted the Buddy Program. The Buddy Program is the link between.

Education record

My family and I lived in Nashville, Tennessee, for two years during my father’s PhD study and research at Vanderbilt University. During.