Dan A. Email and Phone Number

Managing two scrum teams and working on Customer service improvement issues. Providing guidance on development practices and practice management knowledge to team members. Worked on making sure that projects were getting completed in a timely manner. Protecting development team members from support related distractions. Solving critical customer reported issues.

Leading a Scrum Development team on several new projects and customer maintenance issues for the Practice Management System.Working with Custom Development team to asses the feasibility of custom development requests.Triaging customer reported issues and working with Support team to resolve critical issues.Certified Scrum Master

Supervised and Managed a Team of 3 - 8 developers on Projects and maintenance of Practice management software product. Provided training to new developers and supported development environment.Provided high level of correcting customer reported defects in a short amount of time. Kept all customer reported defects to development to under 30 day turnaround time for a resolution.Team Agile Scrum Master and Lead of Intergy Practice Management Maintenance Team.Worked with and managed offshore developers in India to augment development projects.

Software Developer for Medical Practice Management Software. Solved issues for internal and customer related issues. Mentored new developers. Added new and innovative solutions to the product. Designed and Implemented a client configuration tool to help manage workstations settings and connection information to application servers and database. Designed and Implemented Automated Eligibility Verification module to validate Patient Insurance Eligibility using ANSI X12 EDI format. Created over 70 reports for practice management related features. Worked on Radiology Information Systems Module and Document Delivery User Interface. Worked on several Support tools to assist Support in fixing and troubleshooting system level issues.

Systems Engineering and Space Booster integration. Worked with a cross functional team of engineers on engineering specifications for Solid Rocket Boosters at Kennedy Space Center.Started the first Engineering Department Intranet site to allow for cross communication amongst Engineering teams. Managed weekly meeting for the intranet development team. Original company name was USBI before being acquired by United Space Alliance.

Performed EMI testing in a Semi-anechoic chamberWorked on computer systems and analyzed Antenna Control SoftwareWorked on experiments to see the effects of Electromagnetic waves on organic cells.

Computer Technical Support for Real Estate MLS systems