Director Of Information & Communication Technology
Melbourne, Australia
After the successful transformation of the ICT department, I established a data analytics function and was requested to take over the leadership of the project management team. As a member of the senior leadership team I ensured successful projects including risk and incident management, learning management, CRM, websites and contact centre. A major achievement was successfully directing the transformational project to replace several legacy health systems by a modern flexible patient… Show more After the successful transformation of the ICT department, I established a data analytics function and was requested to take over the leadership of the project management team. As a member of the senior leadership team I ensured successful projects including risk and incident management, learning management, CRM, websites and contact centre. A major achievement was successfully directing the transformational project to replace several legacy health systems by a modern flexible patient management system. This enabled the organisation to transform billing, communications, records management, partner integrations, statutory and business reporting, quality and clinical processes while facilitating the delivery of new video consultancy services. Show less