Dan Beaudoin

Dan Beaudoin Email and Phone Number

Technical Support Manager @ CoLab Software
Cornwall, ON, CA
Dan Beaudoin's Location
Cornwall, Ontario, Canada, Canada
Dan Beaudoin's Contact Details

Dan Beaudoin work email

Dan Beaudoin personal email

n/a
About Dan Beaudoin

As a leader, I build high-performing, high-trust remote teams with a focus on deep expertise and broad application. I have led teams from 3 people to 50 for more than five years, growing both a local and a global presence. I am data-informed but not data-driven, and I firmly believe that a highly engaged and psychologically safe team produces their best work.As a crafter, with twenty years in various types of support and service environments, I specialize in operational efficiency, experimental and iterative approaches, stakeholder management, and active communication. I have worked remotely for more than ten years, and I bring the remote mindset - and how that impacts everything we do in our work lives - everywhere I go.

Dan Beaudoin's Current Company Details
CoLab Software

Colab Software

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Technical Support Manager
Cornwall, ON, CA
Employees:
148
Dan Beaudoin Work Experience Details
  • Colab Software
    Technical Support Manager
    Colab Software
    Cornwall, On, Ca
  • Colab Software
    Technical Support Specialist
    Colab Software Sep 2024 - Present
  • Shopify
    Senior Lead
    Shopify Aug 2021 - May 2024
    Leading the Merchant Tax Support team at Shopify.
  • Shopify
    Support Lead
    Shopify Jan 2020 - Aug 2021
    Remote
    Formed and led the Merchant Tax Support team, growing the team from 0 to 17 people.
  • Shopify
    Billing And Payments Specialist
    Shopify Jan 2019 - Jan 2020
    Remote
  • Shopify
    Apprentice Product Manager
    Shopify Jan 2018 - Jan 2019
    Ottawa, Ontario, Canada
    Learned the ropes of product management, focusing on the billing system for Shopify. Shipped numerous significant and measurable improvements to the system with a merchant-first mindset.
  • Shopify
    Billing And Payments Specialist
    Shopify Jan 2016 - Jan 2018
    Remote
    Direct merchant support via email as an escalated support specialist. Coded extensions to help with day-to-day tasks and managed data.
  • Shopify
    Team Lead
    Shopify Apr 2015 - Jan 2016
    Remote
    Led a team of 8-12 front line Support Advisors. Balanced channels and assisted in creation of new quality score system.
  • Shopify
    Support Advisor
    Shopify Jun 2014 - Apr 2015
    Remote
    Front-line customer support on phones, chats, and email for Shopify merchants.

Frequently Asked Questions about Dan Beaudoin

What company does Dan Beaudoin work for?

Dan Beaudoin works for Colab Software

What is Dan Beaudoin's role at the current company?

Dan Beaudoin's current role is Technical Support Manager.

What is Dan Beaudoin's email address?

Dan Beaudoin's email address is da****@****are.com

Who are Dan Beaudoin's colleagues?

Dan Beaudoin's colleagues are Riley Paul, Jane Kinden, Meighan Saunders, Andrea Herscovich, Kaylyn Macmillan, Hamza Ayub, Mark Crispo.

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