Supporting a portfolio of corporate customers in achieving their business ambitions. Interrogating Management Information, engaging with a variety of KBIs and understanding potential risks which all act as a catalyst to provide comprehensive financial solutions.

Providing support on a Regional Level to Senior Banking Executives across a number of Banking channels. Responsibilities can be from organising events, streamlining bank processes and innovating procedures to improve outcomes across a range of business areas and for customers.

Senior Customer Service Officer requires me to: Coach and develop new talent that have been employed within HSBCDeal, log and solve customer complaints in the best possible way for the customer and the bank. Provide customers with products and services that will help them achieve their Hopes, Dreams and Ambitions.Proactively sourcing opportunities where i can save customers money and contacting them to arrange a meeting. Leading teams when Company Campaigns are ran.

Assistant Manager of a small business my main tasks were: Managing and motivating staff to make sure of staff effectiveness and service quality. Negotiating stock contracts with international suppliers and placing ordersArranging delivery and fitting appointments with customers. Developing sales leads face to face, business to business and customer facing. Dealing with customer complaints and making sure they were resolved efficiently. Making sure Employees were paid… Show more Assistant Manager of a small business my main tasks were: Managing and motivating staff to make sure of staff effectiveness and service quality. Negotiating stock contracts with international suppliers and placing ordersArranging delivery and fitting appointments with customers. Developing sales leads face to face, business to business and customer facing. Dealing with customer complaints and making sure they were resolved efficiently. Making sure Employees were paid on time and correctly. Show less