Results focused business professional with 20 years’ experience in Relationship Management and Account Management, working with all levels of leadership. Business Banker with experience in banking operations, regulations and procedures; including B2B, Mortgage Lending, Treasury Management and Merchant Services. Recognized as self-motivated leader excelling in customer retention and problem resolution. Solution-focused professional with a record of achievements for top sales performance while achieving excellent customer satisfaction ratings. Adept at strengthening client relationships and identifying opportunities for revenue generation. Team player with effective communication skills to coordinate with multiple lines of business.