Dan Bigelow Email & Phone Number

Detroit Metropolitan Area

Detroit, Michigan, United States

At Accenture, I contribute to diverse IT and consulting projects, specializing in cloud solutions, database management, data architecture and IT service management. With expertise in AWS, Azure, and ITIL practices, I facilitate innovation, optimized processes, and explore emerging technologies to drive client success.

Auburn Hills, Mi

As a Senior IT Manager at Jabil, I led a global team in managing data services and event management for over 800 production database instances. My responsibilities included ensuring operational support, facilitating database consolidation, optimizing procurement processes, and collaborating with cross-functional teams to resolve major incidents. With a strong track record in database administration, data migration, and infrastructure management, I contributed to Jabil's success by streamlining operations and enhancing data services.

Auburn Hills, Michigan, United States

As an IT Manager at Jabil, I successfully oversaw global IT service management, database administration, and database migration functions for a diverse team. My role involved optimizing ITSM processes, fostering a culture of service excellence, and ensuring ITIL best practices. I provided leadership in database administration, data migration, and operational support, playing a key role in enhancing data security and operational efficiency. With a strong commitment to excellence and strategic IT management, I contributed to Jabil's growth and success.

Auburn Hills, Michigan, United States

Accomplished Technical Lead with a proven track record in ITSO Data Services, steering a team of 5 Database Administrators and 1 contract resource. Proficient in managing and maintaining diverse global database systems. Known for mentoring and guiding teams to ensure seamless coordination, compliance with best practices, and optimized resource allocation. Recognized for spearheading Kaizen projects, significantly boosting SLA compliance and service quality in a short timeframe. Demonstrated crisis management skills during a virus outbreak at Jabil’s Guadalajara plant. Specialized in executing multiple data architecture upgrades for Jabil’s Manufacturing Execution System (MES), enhancing global functionality. Adept in coordinating Microsoft patching cycles for SQL Server clusters, ensuring consistent maintenance and security updates. Collaborative and aligned with business objectives, fostering effective cross-functional support. Strong advocate for root cause analysis, leading to a reduction in downtime for internal customers.

Auburn Hills, Michigan, United States

Seasoned Global Data Analyst adept in managing and optimizing databases across Americas, Europe, and Asia. Proficient in installing, configuring, and maintaining diverse database systems—Microsoft SQL, Oracle—tailored to specific application needs and performance benchmarks. Known for implementing robust backup, recovery, and high availability solutions, including SQL Server clustering, ensuring data security and minimizing disruptions. Led user access controls and global data security policies, ensuring adherence to industry standards. Managed routine maintenance, performance monitoring, and collaborated across regions for seamless data migration and upgrades aligned with regional needs. Spearheaded disaster recovery planning on a global scale, ensuring data availability in critical scenarios. Documented best practices for knowledge sharing and consistency across regions. Provided expert technical support for complex database issues, ensuring data continuity. Contributed to global capacity planning, resource allocation, and growth strategies. Committed to staying updated on industry trends, leveraging emerging technologies to optimize global database management and performance.

Auburn Hills, Michigan, United States

Strategic Database Management professional adept at orchestrating the comprehensive oversight of database systems throughout the expansive Americas Region, spanning multiple sites and platforms. Proficient in administering diverse database platforms—Sybase on Unix, SQL Server 2000 on Windows—ensuring optimal performance and data integrity across a wide geographic area. Renowned for successfully executing key database migrations, notably from Sybase to SQL Server 7, ensuring seamless execution and post-migration support. Specialized in installing, configuring, and fine-tuning database software to meet diverse regional application requirements, thereby enhancing overall system efficiency. Implemented robust backup, recovery procedures, leveraging technologies like Windows clustering for SQL Server in multi-site setups, ensuring data security and minimal downtime. Led user access controls and regional security measures to uphold organizational policies. Skilled in routine maintenance, performance monitoring, and optimization of data processes across geographically dispersed sites. A collaborative team player, adept at managing cross-functional teams and intricacies related to regional database management, executing migrations, upgrades, and conversions. Actively contributed to disaster recovery planning, ensuring regional data availability in critical scenarios. Documented best practices tailored to the Americas Region, facilitating knowledge sharing and training. Provided top-tier technical support and troubleshooting expertise, ensuring uninterrupted data continuity across multiple sites. Contributed to regional capacity planning, resource allocation, and growth strategies, adapting to evolving business needs and data volumes. Kept abreast of industry trends and emerging technologies, providing strategic guidance for improvements in database management and performance tailored to the unique challenges of the Americas Region.

Master’S Degree, Computer/Information Technology Administration And Management, 4.0

Activities and Societies: Computer Information Systems Graduate Award as Top Department Graduate.

Bachelor’S Degree, Broadcasting And Cinematic Arts, 3.3

Activities and Societies: Beta Theta Pi