As the Digital Workplace lead I am responsible for the development and execution of workplace solutions that align with Scyne's business objectives whilst fostering innovation and long term growth. This is achieved by collaborating with key technology leaders within the organisation as well as strategic vendors to help develop and drive Scyne's EUC and MDM requirements, processes and policies

As the Devices Support Practice Lead at PwC, I am responsible for leading the national Tech Lounge and EUC (end user compute) teams, facilitating relationships within PwC and with key strategic suppliers (vendors) as well as driving the Devices Support strategy. The team makes up a significant portion of PwC's Operational IT function, and are responsible for large facets of the organisation's level 1,2 and 3 IT support.Responsibilities of the role include;- Overall service and… Show more As the Devices Support Practice Lead at PwC, I am responsible for leading the national Tech Lounge and EUC (end user compute) teams, facilitating relationships within PwC and with key strategic suppliers (vendors) as well as driving the Devices Support strategy. The team makes up a significant portion of PwC's Operational IT function, and are responsible for large facets of the organisation's level 1,2 and 3 IT support.Responsibilities of the role include;- Overall service and product ownership, including road mapping and execution of the team's strategy.- Reporting and remediation of vulnerabilities identified across the Workplace Technology portfolio to the regional CISO and other executive stakeholders.- Coaching and professional development of the team.- Facilitation of relationships within PwC and with key strategic suppliers- Escalation management.- Identification and simplification of convoluted processes to drive continual service improvement opportunities.- Reporting, forecasting, resourcing and administration of a team of 20+ direct reports. Show less

Management of the Mobility and SOE teams at PwC. These teams are responsible for the enrollment and management of all endpoints and smart devices.Responsibilities of the role include;- Development and execution of the Roadmaps for both the SOE and Mobility teams.- Territory ownership of PwC Australia's MDM and local endpoint image - Coaching and development of the team- Escalation management.- Identification and simplification of process to drive continual service… Show more Management of the Mobility and SOE teams at PwC. These teams are responsible for the enrollment and management of all endpoints and smart devices.Responsibilities of the role include;- Development and execution of the Roadmaps for both the SOE and Mobility teams.- Territory ownership of PwC Australia's MDM and local endpoint image - Coaching and development of the team- Escalation management.- Identification and simplification of process to drive continual service improvement opportunities.- Reporting, Forecasting, Resourcing and Administration. Show less

Manage a national Operations team of 14 people who support the messaging and collaborations services for PwC. These services include Lotus Notes email, Google mail, Google Docs, MobileIron, Sharepoint and an array of internally developed applications.

Manage a portfolio of applications for a Line of Service within PwC. Responsibilities include;- Application lifecycle management (Facilitation of upgrades and ownership of product roadmap) - Management of escalations via the Service Desk- Management of major incidents- Relationship management with key stakeholders- Project management of smaller category projects