Dan Boyle Email & Phone Number

Sunnyvale, Ca, Us

Work cross-functionally on programs designed to increase the volume and skill level of global customers and partners.Expertise:- Methodologies: Instructional Design, Project Management, Program Management, Curriculum Development, Content Development, Challenger Sales, MEDDICC, Solution Selling, Whiteboard Selling, Sales Process, Buying Process, Account Management, Negotiation Skills, Presentation Skills, Presentation Design, Proposal Writing- Audiences: Customers, Partners, Sales, Tech Sales, Tech Support, Engineering, Employees (supporting HR, IT, Legal, and Compliance programs)- Enablement Tools: Saba, NetExam, Cornerstone, Degreed, Cvent, Mindtickle, Seismic, HighSpot, Sharepoint, AuthorIT, CloudShare, SalesForce, Zendesk, Pearson VUE, Certmetrics, Credly, Slack, Teams, Zoom, WebEx- Content Authoring Tools: Articulate, Adobe, Camtasia- Reporting Tools: Tableau, Excel Advanced (e.g., Power Query, Power Pivot), Power BI- Solutions: Micro-learning, In Person Classes, Workshops, Virtual Classes, Self-Paced, Self-Directed, Webinars, Calls, Forums, Communities, Sales Events, Technical Sales Events, Engineering Events, Job Aids, Playbooks, Soft Skills, Processes, Virtual Labs, On site Labs, Lectures, Videos, Role Play, Coaching, Quizzes, Assessments, Surveys, Certifications, Curriculum, Gamification, Badging, Blended Learning, Subscriptions, Training Credits, Training Partners

San Jose, Ca, Us

Work with Leadership to translate business needs into sales, partner, and customer enablement solutions. Perform ongoing analysis with sales, marketing, support, legal, and HR to identify knowledge and skill gaps. Close gaps by creating and executing a strategic plan to enhance infrastructure, processes, training, and sales tools- Lead a global team of managers, program managers, training managers, training partners, system administrators, video producers, and coordinators. - Scale classroom and online product training to a WW population of over 3,000 internal sales, channel, and partners, per year- Scale classroom and workshop training to over 30,000 customer students per year- Align, mobilize, and train sales and partners through annual WW Sales and Technical Sales Events- Reduce time to knowledge and application through consistently analyzing and improving integrated sales enablement and customer training tools and infrastructure- Define KPI's and build executive dashboards to accelerate the identification of areas of success and areas for intervention

San Jose, Ca, Us

Worked with leadership and program managers to identify infrastructure and process needs and build delivery solutions. - Led a global team consisting of system administrators, training managers, video producers, and event coordinators- Scaled training to over 1,500 sales, channel, and partners, per year- Scaled training to over 30,000 customers, per year- Delivered annual world-wide Technical and Sales Conferences to 800-1,200 attendees

San Jose, Ca, Us

Built strategic plan for infrastructure and process implementation and integration. Worked with program managers to identify audience needs and ensure events, classes, workshops, and just-in-time training met the needs of the audience. Managed the systems, video production, and logistics teams.

San Jose, Ca, Us

Worked with leadership to increase the volume of classroom and virtual training in North America. Managed a team of coordinators, systems administrators, instructors, and technical writers.

San Jose, Ca, Us

Worked with content developers to ensure course materials were released on time, and the materials (workbooks, labs, job aids, design files, webpages, spec sheets) were high quality. Managed a team of technical writers.

San Jose, Ca, Us

Managed LMS (users, content, features), built webpages, edited course materials, and managed print vendor.

Ma Instructional Design W/Emphasis On Online Training

Technical Writing Certificate