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Hands-on leader with expertise in global customer, partner, and sales enablement programs. I have a proven ability to foster collaboration across diverse teams, including: sales, services, marketing, support, customer success, engineering, human resources, IT, finance, and partners. I’m adept at aligning role-specific solutions with product roadmaps, establishing key performance indicators (KPIs) that align with business objectives, crafting stakeholder dashboards for data-driven actions, and exceeding financial and non-financial business goals.Skilled in: Technical Training Development; Sales Training Development; Sales Skills Training; Sales Process and Methodologies; Customer Journey; Learning Management Systems; Sales Content Repositories; Content Management Systems; Sales Enablement Tools; Live, Virtual, and Self-Paced Training Delivery; Managing Training Partners; Managing Sales Skills Vendors; Translation & Localization; Curriculum Development; Content Development; Course Development; Program Management; Needs Assessment & Analysis; Cross-functional Program & Project Management; Certification; Change Management; and Instructional Design.
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Director Of TrainingJuniper Networks Apr 2020 - Feb 2024Sunnyvale, Ca, UsWork cross-functionally on programs designed to increase the volume and skill level of global customers and partners.Expertise:- Methodologies: Instructional Design, Project Management, Program Management, Curriculum Development, Content Development, Challenger Sales, MEDDICC, Solution Selling, Whiteboard Selling, Sales Process, Buying Process, Account Management, Negotiation Skills, Presentation Skills, Presentation Design, Proposal Writing- Audiences: Customers, Partners, Sales, Tech Sales, Tech Support, Engineering, Employees (supporting HR, IT, Legal, and Compliance programs)- Enablement Tools: Saba, NetExam, Cornerstone, Degreed, Cvent, Mindtickle, Seismic, HighSpot, Sharepoint, AuthorIT, CloudShare, SalesForce, Zendesk, Pearson VUE, Certmetrics, Credly, Slack, Teams, Zoom, WebEx- Content Authoring Tools: Articulate, Adobe, Camtasia- Reporting Tools: Tableau, Excel Advanced (e.g., Power Query, Power Pivot), Power BI- Solutions: Micro-learning, In Person Classes, Workshops, Virtual Classes, Self-Paced, Self-Directed, Webinars, Calls, Forums, Communities, Sales Events, Technical Sales Events, Engineering Events, Job Aids, Playbooks, Soft Skills, Processes, Virtual Labs, On site Labs, Lectures, Videos, Role Play, Coaching, Quizzes, Assessments, Surveys, Certifications, Curriculum, Gamification, Badging, Blended Learning, Subscriptions, Training Credits, Training Partners -
Global Customer Training And Sales Enablement DirectorXilinx Jan 2011 - Apr 2020San Jose, Ca, UsWork with Leadership to translate business needs into sales, partner, and customer enablement solutions. Perform ongoing analysis with sales, marketing, support, legal, and HR to identify knowledge and skill gaps. Close gaps by creating and executing a strategic plan to enhance infrastructure, processes, training, and sales tools- Lead a global team of managers, program managers, training managers, training partners, system administrators, video producers, and coordinators. - Scale classroom and online product training to a WW population of over 3,000 internal sales, channel, and partners, per year- Scale classroom and workshop training to over 30,000 customer students per year- Align, mobilize, and train sales and partners through annual WW Sales and Technical Sales Events- Reduce time to knowledge and application through consistently analyzing and improving integrated sales enablement and customer training tools and infrastructure- Define KPI's and build executive dashboards to accelerate the identification of areas of success and areas for intervention -
Global Customer And Sales Enablement Senior ManagerXilinx Sep 2009 - Dec 2010San Jose, Ca, UsWorked with leadership and program managers to identify infrastructure and process needs and build delivery solutions. - Led a global team consisting of system administrators, training managers, video producers, and event coordinators- Scaled training to over 1,500 sales, channel, and partners, per year- Scaled training to over 30,000 customers, per year- Delivered annual world-wide Technical and Sales Conferences to 800-1,200 attendees -
Global Sales And Customer Delivery ManagerXilinx 2005 - Sep 2009San Jose, Ca, UsBuilt strategic plan for infrastructure and process implementation and integration. Worked with program managers to identify audience needs and ensure events, classes, workshops, and just-in-time training met the needs of the audience. Managed the systems, video production, and logistics teams. -
North America Customer Training ManagerXilinx 2004 - 2005San Jose, Ca, UsWorked with leadership to increase the volume of classroom and virtual training in North America. Managed a team of coordinators, systems administrators, instructors, and technical writers. -
Content Production SupervisiorXilinx 2002 - 2004San Jose, Ca, UsWorked with content developers to ensure course materials were released on time, and the materials (workbooks, labs, job aids, design files, webpages, spec sheets) were high quality. Managed a team of technical writers. -
Lms System Administrator And Technical WriterXilinx 2000 - 2002San Jose, Ca, UsManaged LMS (users, content, features), built webpages, edited course materials, and managed print vendor. -
MemberComputer Education Managers Assocation (Cedma) 2004 - Jan 2020
Dan Boyle Skills
Dan Boyle Education Details
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San Jose State UniversityMa Instructional Design W/Emphasis On Online Training -
San José State UniversityTechnical Writing Certificate
Frequently Asked Questions about Dan Boyle
What is Dan Boyle's role at the current company?
Dan Boyle's current role is Customer, Partner, and Sales Enablement Leader.
What is Dan Boyle's email address?
Dan Boyle's email address is da****@****inx.com
What is Dan Boyle's direct phone number?
Dan Boyle's direct phone number is +140862*****
What schools did Dan Boyle attend?
Dan Boyle attended San Jose State University, San José State University.
What skills is Dan Boyle known for?
Dan Boyle has skills like Semiconductors, Fpga, Eda.
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