Dan Brula Email & Phone Number

Duluth, Mn, Us

Duluth, Minnesota, United States

Duluth, Minnesota

• Providing excellent service to members and non-members via inbound phone calls, emails, chats, and online banking messages. • Assisting members with various financial items, including but not limited to: o Executing financial transactions o Resolving common debit card issues (e.g., PIN resets, reporting fraud) o Online banking (e.g., registration, access, usage) o Reviewing accounts for suspicious activity o Placing… Show more • Providing excellent service to members and non-members via inbound phone calls, emails, chats, and online banking messages. • Assisting members with various financial items, including but not limited to: o Executing financial transactions o Resolving common debit card issues (e.g., PIN resets, reporting fraud) o Online banking (e.g., registration, access, usage) o Reviewing accounts for suspicious activity o Placing check orders o Making a payment (e.g., loan, credit card)• Assisting members and non-members with understanding the various products and services offered by the credit union. o Deposit accounts (e.g., savings, checking) o Loans (e.g., auto, personal) o Electronic services (e.g., online banking, IVR)• Communicating with internal stakeholders (e.g., Operations, Fraud) regarding member transactions, reporting fraud, and other issues, as needed. Maintaining working knowledge of industry, regulatory, and technology impacts to support and protect both members and the Credit Union. Show less

Hermantown, Mn

- Sell and activate cell phones for members through plans associated with AT&T and Verizon.- Help members with questions when it comes to cell phone plans, devices, and accessories.- Work with representatives from both AT&T and Verizon to keep up to date on promotions, plan changes and device availability.

Hermantown, Mn

Duluth, Minnesota Area

Mcgregor, Mn