Dan Bush Email & Phone Number

Tel Aviv, Israel, IL

Kirkwall, Scotland, GB

• Kyloe Partners is a fast-growing software company specialising in SaaS recruitment staffingsoftware solutions and services
• Lead and guided a team of 21 service delivery professionals across 3 global offices.
• Directed service delivery operations to ensure seamless implementation and ongoing support of SaaS solutions.
• Spearheaded cost reduction initiatives by streamlining service delivery processes and leveraging automation and AI, ensuring scalability.
• Established and monitored key performance indicators (KPIs) to track service delivery performance and drive continuous improvement.
• Supervised the successful execution of over 200 projects.

Kirkwall, Scotland, GB

• Provided leadership and guidance to a team of 8 Project Managers and Business Analysts.
• Defined project management processes and methodologies to standardise project execution and foster consistency across the organisation.
• Collaborated with department heads and stakeholders to prioritise projects, allocate resources, and manage project portfolios effectively.
• Oversaw project planning, scheduling, budgeting, and resource management to ensure timely and within-budget project delivery.
• Monitored project progress and performance, proactively identifying and addressing risks and issues to mitigate potential impacts on project delivery.
• Cultivated a collaborative and inclusive team environment, promoting knowledge sharing and collaboration among delivery teams.

Boston, MA, US

• Bond International Software specialised in the development and implementation of SaaS recruitment and human resource solutions
• Led and coached a team of 16 professionals, managing client projects across 3 global offices.
• Defined and executed the strategy for Professional Services to align with company goals and drive revenue growth.
• Collaborated with sales and product teams to ensure successful implementation and adoption of SaaS solutions for clients.
• Drove customer satisfaction and retention by delivering high-quality services that surpassed client expectations.
• Oversaw the delivery of over 100 projects.

Boston, MA, US

• Gathered and documented business processes and software system requirements meticulously.
• Organized and facilitated requirement gathering workshops efficiently.
• Offered expertise in business process design and crafted detailed technical specification documentation.
• Designed and supported the development of over 200 ATS/CRM systems effectively.
• Created data maps between legacy and target databases, improving data migration accuracy by 20% through enhanced processes.
• Collaborated closely with and provided valuable support to the technical team.

Boston, MA, US

• Designed and prepared training courses for Bond’s market-leading recruitment software, Adapt.
• Delivered client-specific software training on-site both within the UK and globally.
• Conducted Bond open user courses at the Worthing head office.
• Designed, developed, and delivered online training webinars tailored to specific client requirements.
• Tailored bespoke training courses for Bond’s clients requiring individual configuration changes to their Adapt software.
• Provided comprehensive post-training support to clients.

• This role was based in a busy hotel on Brighton sea front managing all of the human resources and training of 60 staff.
• Spearhead the identification, development, and delivery of comprehensive staff training programs throughout the year.
• Oversee the company's appraisal and review systems, ensuring alignment with company policies.
• Manage all facets of recruitment, from advertising roles to conducting interviews.
• Offer expert advice on disciplinary and grievance procedures to both staff and managers.
• Formulate and evolve the HR Strategy to mirror the evolving needs of the business, providing counsel to senior management on HR matters.

GB

• Manage a dynamic HR department comprising 6 dedicated professionals.
• Drive the development of the HR Strategy to align with the evolving needs of the business, offering strategic guidance to senior management on HR matters.
• Maintain and update the employee handbook, ensuring all HR policies and processes adhere to laws and regulations.
• Hold sole responsibility for overseeing the payroll system for all overseas staff members.
• Played a pivotal role in the creation and implementation of a new FileMaker database system tailored for overseas staff management.
• Provide expert guidance to managers on disciplinary and grievance procedures, offering support throughout the process.

GB

• Successfully led and managed a robust team of 50 staff members.
• Demonstrated adept budgeting skills, consistently forecasting and meeting budgets upwards of £250,000.
• Achieved remarkable performance improvements year after year, boosting scores by 10% annually, with an average score of 90% in various areas.
• Oversaw resort appraisal and PDR systems in strict accordance with company policies.
• Conducted all disciplinary and grievance meetings efficiently.
• Organized and conducted comprehensive 3-month probation meetings with all staff members.